JOB DESCRIPTION
Position: Front Office Executive / Receptionist HR & Administration
Department: HR & Administration
Designation: Front Office Executive / Receptionist _
Location: Hyderabad_Nanakaramguda
Reporting to: HR & Admin Manager
1. JOB PURPOSE
To manage front office operations, attend to visitors and calls professionally, and provide day-to-day HR and administrative support.
2. KEY ROLES & RESPONSIBILITIES
- Front Office: Welcome visitors, handle incoming calls, maintain visitor/entry registers, coordinate meetings, manage reception, and receive/dispatch courier and postal documents.
- HR Support: Maintain employee files and records; assist with attendance, leave and onboarding documentation; coordinate interviews; prepare ID cards; update employee databases; and respond to routine employee queries.
- Documentation & MS Office: Prepare letters and documents using MS Word; maintain attendance sheets and reports in Excel; manage emails and calendars in Outlook; and maintain accurate digital and physical filing.
- General Administration: Coordinate stationery, housekeeping, security and other office requirements; arrange appointments and official communications; and undertake other duties assigned by the reporting manager.
3. REQUIRED SKILLS & QUALIFICATIONS
- Any graduate (preferred), with 13 years experience in front office, reception or HR administration.
- Working knowledge of MS Word, Excel and Outlook; basic understanding of attendance, leave management and employee documentation.
- Good verbal and written communication in English,Telugu and Hindi with email drafting skills.
- Pleasant personality, professional attitude, strong coordination, organization and multitasking skills.
4. KEY PERFORMANCE INDICATORS (KPIS)
- Professional and efficient front office and visitor management.
- Accurate and timely maintenance of attendance, employee records and HR documentation.
- Prompt handling of calls, emails and correspondence.
- Effective coordination with employees, visitors and internal departments.