Walk-in | Front Office Executive

Anlage Infotech; Mumbai, Bhiwandi; On-site; INR 180,000 - 300,000; Full time

Job summary

Anlage Infotech in Mumbai seeks a Front Desk Executive to greet visitors, answer calls, and coordinate with departments, ensuring smooth front-desk operations. You will maintain records, uphold company policies, and handle guest areas with discipline and professionalism.

A 3+ year background in hotels or real estate, graduation, and strong customer service, punctuality, and teamwork are required to maintain records and resolve issues efficiently.

Qualifications

• Experience in front desk/reception preferred.
• Excellent communication and interpersonal skills.
• Ability to handle multiple tasks and priorities calmly.

Responsibilities

• Answering phone calls and transferring to the concerned departments.
• Greeting visitors and guiding them for their meetings.
• Maintaining records of documents and data.

Skills

Multitasking

Customer service

Punctuality

Team player

Education

Any graduate

Job description

Role: Front Desk Executive

• Answering phone calls and transferring to the concerned departments


• Greeting visitors and guiding them for their meetings


• Keeping records of the documents and maintaining the data


• Maintain discipline in all guest areas and demonstrate ethical behavior


• Maintain complete knowledge about company procedures, policies, Rules & Regulations


• Demonstrates urgency in response and handling of customer problems and complaints.

Key Responsibilities - Skills & competencies:

• Ability to multi-task and perform well under pressure;


• Excellent customer service orientation; strive to be punctual, courteous, helpful and a team-player

Practice:

• 3+ years of experience with hotels or real estate companies

Educational Qualification:

• Any graduate