Walk in drive For sales and customer support

Globiva; Gurugram District, New Delhi; Presencial; INR 167.000 - 312.000; Jornada completa

Descripción de la vacante

Globiva in Gurugram, Haryana invites applications for a Customer Support executive. The role handles customer calls, resolves issues with empathy, and aims to strengthen relationships while promoting products.

Freshers and experienced candidates may apply, with a rotational shift and female day shifts for this position. Strong communication, the ability to work under pressure, and basic computer/Excel skills are preferred.

Formación

• Good communication skills.
• Fresher or experienced candidates may apply.
• Ability to handle pressure and meet targets.
• Basic knowledge of computers and Excel.
• Shift: Rotational; female day shifts.
• Salary starts from 15,000 in hand, upto 28k CTC.

Responsabilidades

• Handling customer queries via calls.
• Follow up on customer complaints until closure.
• Ensure high levels of customer satisfaction and retention.
• Build and maintain strong relationships with customers.
• Handle incoming/outgoing calls with empathy & resolve issues
• Selling product
• Achieve target

Conocimientos

Good communication

Pressure handling

Excel (basic)

Herramientas

Excel

Descripción del empleo

Role & responsibilities

• Handling customer queries via calls.
• Follow up on customer complaints until closure.
• Ensure high levels of customer satisfaction and retention.
• Build and maintain strong relationships with customers.
• Handle incoming/outgoing calls with empathy & resolve issues
• Selling product
• Achieve target

Preferred candidate profile

• Good Communication skills.
• Fresher's Experience both can apply.
• Ability to handle pressure and meet targets.
• Basic knowledge of computers and Excel
• Shift: (Rotational shift) Female Day shifts
• Salary - starts from 15,000 in hand , upto 28k CTC