Walk-in | Tele Caller ! Customer Care Executive

Trove Consulting; Bengaluru; On-site; INR 355,000 - 426,000; Full time

Job summary

Trove Consulting in Bengaluru is seeking a customer support specialist to deliver exceptional assistance via phone, email, or chat, resolving customer queries and concerns.

You will take ownership of issues and provide timely resolutions while maintaining detailed records in the CRM system. The role operates on dayshift with rotational shifts, offering a salary up to INR 35,000 monthly.

Qualifications

• Immediate joining
• Taking ownership of customer issues and providing resolutions
• Maintain accurate records of all interactions with customers using CRM software

Responsibilities

• Provide exceptional customer support through phone calls, emails, or chats to resolve customer queries and concerns.
• Maintain accurate records of all interactions with customers using CRM software.
• Taking ownership of customer issues reported, solving their problems through by providing resolution

Job description

Provide exceptional customer support through phone calls, emails, or chats to resolve customer queries and concerns.

Maintain accurate records of all interactions with customers using CRM software.

salary upto 35000

Dayshift/ Rotational Shift

Required Candidate profile

Immediate joining

Taking ownership of customer issues reported, solving their problems through by providing resolution