Walk-in | Customer Support Executive

JSD Medical Business Management Services; Hyderabad; On-site; INR 240,000 - 360,000; Full time

Job summary

JSD Medical Business Management Services in Hyderabad, India, invites applications for the role of Patient Inbound Calls Executive/US Healthcare Back-Office Executive. The position supports our US Healthcare Operations team by handling patient calls and back-office tasks.

Your responsibilities include addressing queries, scheduling appointments, and following up, while delivering courteous service and accurate information.

Qualifications

• Proficient in English communication.
• Basic computer and typing skills required.
• Strong attention to detail and customer handling.
• Willingness to work US night shifts if required.

Responsibilities

• Handle inbound calls from US patients and healthcare customers.
• Assist patients with queries, appointments, and follow-ups.
• Provide excellent customer service and resolve queries professionally.

Skills

Good English communication

Basic computer knowledge

Typing skills

Attention to detail

Willingness to work US/night shifts

Job description

Patient Inbound Calls Executive/US Healthcare Back-Office Executive

Job Description:

We are looking for motivated and dedicated candidates to join our US Healthcare Operations team.

Roles & Responsibilities:

Handle inbound calls from US patients and healthcare customers.

• Assist patients with queries, appointments, and follow-ups.

Provide excellent customer service and resolve queries professionally

Required Skills:

• Good English communication skills.
• Basic computer knowledge and typing skills.
• Strong attention to detail and customer-handling skills.
• Willingness to work in US/night shifts, if required.
• Freshers and experienced candidates may apply, depending on the role.