Walk-in | Process Associate (Us Health Care )

JSD Medical Business Management Services; Hyderabad; On-site; INR 260,000 - 400,000; Full time

Job summary

JSD Medical Business Management Services in Hyderabad, India seeks candidates for US Healthcare Switchboard and Authorization roles. The role involves handling inbound/outbound calls, routing to departments, and ensuring patient data confidentiality.

Freshers and experienced candidates may apply; willingness to work night shifts is required. Basic knowledge of US healthcare processes and good English communication are preferred traits for this position.

Qualifications

• Handle inbound and outbound calls related to US healthcare operations.
• Maintain accurate records and protect patient information confidentiality.
• Meet quality, productivity, and process compliance standards.

Responsibilities

• Route calls to the appropriate departments in the Switchboard process.
• Verify patient insurance eligibility and benefits.
• Process prior authorization requests for medical services and procedures.
• Follow up with insurance companies for authorization status.

Skills

Call handling

US healthcare knowledge

Communication skills

Night shift

Job description

Job Description

We are hiring candidates for the US Healthcare process in Switchboard and Authorization. Candidates should have good communication skills and an interest in working in the US healthcare domain.

Role & responsibilities

• Handle inbound and outbound calls related to US healthcare operations.
• Route calls to the appropriate departments in the Switchboard process.
• Verify patient insurance eligibility and benefits.
• Process prior authorization requests for medical services and procedures.
• Follow up with insurance companies for authorization status.
• Maintain accurate records and ensure patient information confidentiality.
• Meet quality, productivity, and process compliance standards

Preferred candidate profile

• Good English communication skills.
• Basic knowledge of US healthcare processes preferred.
• Freshers and experienced candidates may apply, depending on the hiring requirement.
• Willingness to work in night shifts