Walk-in | Customer Support Executive

Ecosylantech Solutions; Dadri; On-site; INR 240,000 - 360,000; Full time

Job summary

Ecosylantech Solutions in India is hiring a customer support executive. Freshers with strong communication skills are welcome to join a dynamic team serving US customers.

You will handle calls, provide accurate information, maintain records, and coordinate with internal teams to resolve queries, ensuring a positive customer experience.

Role requires excellent English (verbal and written), basic MS Office knowledge, and willingness to work US night shifts.

Qualifications

• Excellent English communication skills (verbal and written).
• Confident and professional on customer calls.
• Good interpersonal and problem-solving skills.
• Basic computer/MS Office knowledge.
• Freshers with strong communication skills welcome.
• Comfortable working in US night shifts.

Responsibilities

• Handle customer calls and queries professionally.
• Provide accurate information and timely assistance to customers.
• Manage day-to-day operational and administrative activities.
• Coordinate with internal teams for smooth query resolution.
• Maintain records and follow up on pending requests.
• Ensure a positive customer experience.

Tools

MS Office

Job description

What youll do

• Handle customer calls and queries professionally
• Provide accurate information and timely assistance to customers
• Manage day-to-day operational and administrative activities
• Coordinate with internal teams for smooth query resolution
• Maintain records and follow up on pending requests
• Ensure a positive customer experience

What were looking for

• Excellent English communication skills verbal and written
• Confident and professional on customer calls
• Good interpersonal and problem-solving skills
• Basic computer/MS Office knowledge
• Comfortable working in US night shifts
• Positive attitude, ownership and willingness to learn
• Freshers with strong communication skills are welcome