Walk-in | Customer Service Executive

Tech Mahindra; Dadri; On-site; INR 240,000 - 420,000; Full time

Benefits offered by this job

Cab facility

5 days a week

Job summary

Tech Mahindra Noida is seeking an International Customer Support executive to assist customers via calls and chat from our Noida office. The role requires at least 6 months of experience and offers a 5-day work week with rotational shifts and cab facility.

You will handle queries, provide step-by-step resolutions, and ensure high service quality while maintaining accurate logs and a customer-focused approach in a fast-paced environment.

Qualifications

• Excellent verbal and written English communication.
• Good typing speed and accuracy.
• Strong grammar, comprehension, and sentence formation.
• Good customer-handling and problem-solving skills.
• Strong attention to detail.
• Ability to multitask and work under pressure.
• Positive, polite, and professional approach.

Responsibilities

• Handle customer queries and concerns through calls/chat professionally.
• Provide clear, step-by-step resolutions to customers.
• Maintain a positive and customer-centric communication style.
• Ensure high customer satisfaction and service quality.
• Maintain accurate records of customer interactions.
• Identify customer requirements and provide appropriate solutions.
• Adapt quickly to new processes, tools, and technologies.
• Follow defined processes, quality standards, and compliance guidelines.
• Manage multiple chats efficiently while maintaining accuracy.

Skills

English communication

Typing speed

Grammar & comprehension

Customer handling

Detail orientation

Multitasking

Professional demeanor

Job description

International Customer Support

Minimum 6 months experience

Noida

Work From Office

• - Working Days: 5 Days a Week


• - Shifts: Rotational


• - Cab: Both-side cab facility


• - Lucrative Salary Based on Experience and Additional Benefits.

Key Responsibilities

• - Handle customer queries and concerns through calls/chat professionally.


• - Provide clear, step-by-step resolutions to customers.


• - Maintain a positive and customer-centric communication style.


• - Ensure high customer satisfaction and service quality.


• - Maintain accurate records of customer interactions.


• - Identify customer requirements and provide appropriate solutions.


• - Adapt quickly to new processes, tools, and technologies.


• - Follow defined processes, quality standards, and compliance guidelines.


• - Manage multiple chats efficiently while maintaining accuracy.

Required Skills

• - Excellent verbal and written English communication.


• - Good typing speed and accuracy.


• - Strong grammar, comprehension, and sentence formation.


• - Good customer-handling and problem-solving skills.


• - Strong attention to detail.


• - Ability to multitask and work under pressure.


• - Positive, polite, and professional approach.

Interview details -

Walkin

Tech Mahindra

Date - 2-11-2026

Time- 10:30 AM - 2 PM

Basement area, Tower C, Embassy Business Park, Noida 62, Uttar Pradesh. Near Metro Station- Noida Electronic City.

POC

Ali

Nashra