Customer Service Executive

Tech Mahindra; Mumbai; On-site; INR 250,000 - 350,000; Full time

Job summary

Tech Mahindra is seeking a Customer Support Associate for the Chandivali Andheri East area in Mumbai. You will handle customer queries by phone, provide accurate product and service information, and resolve concerns with a customer-focused approach.

The role requires 0-5 years in BPO/call center, strong English communication, and willingness to work day shifts with 5 days on and 2 rotational offs. Walk-in interview details in Mumbai are provided.

Qualifications

• 0-5 years of experience in BPO/Call Centre handling international voice process.
• Excellent communication skills in English language (written & spoken).
• Ability to work flexible shifts including rotational shifts.
• Shift: Day Shift. 5 Days Working + 2 Rotational Week Offs.

Responsibilities

• Handle customer queries via phone calls to resolve their concerns in a timely and professional manner.
• Provide accurate information about products/services to customers, addressing their needs and preferences.

Skills

English communication

Customer service experience

Job description

Role- Customer Support Associate

Location - Chandivali Andheri East

Roles and Responsibilities

• Handle customer queries via phone calls to resolve their concerns in a timely and professional manner.
• Provide accurate information about products/services to customers, addressing their needs and preferences.

Desired Candidate Profile

• 0-5 years of experience in BPO/Call Centre environment handling international voice process.
• Excellent communication skills in English language (written & spoken).
• Ability to work flexible shifts including rotational shifts.
• Strong problem-solving skills with attention to detail.
• Shift: Day Shift
  Female: 8 AM 8 PM (Any 10 hours)
  Male: 8 AM 11 PM (Any 10 hours)
• Working: 5 Days Working + 2 Rotational Week Offs

• Easy Selection | Immediate Joining

• WALK-IN VENUE
  Tech Mahindra BPS,
  Oberoi Garden Estate, Wing I, 4th Floor, IT Building,
  Off Saki Vihar Road, Chandivali, Andheri (East),
  Mumbai, Maharashtra 400072

Contact

9769575703

[e-mail]