Walk-in | Desktop Support Executive

Tech Mahindra; Dadri; On-site; INR 240,000 - 420,000; Full time

Benefits offered by this job

Cab facility

5 days a week

Night shifts

Job summary

Tech Mahindra is seeking technical/desktop support professionals for the Noida location. The role requires readiness to work in a 24/7 environment, including night shifts, and the ability to handle inbound/outbound customer calls while supporting incidents.

Candidates should have basic networking knowledge, including IP addresses, DHCP, routers and switches, and strong communication skills. Work mode is Work From Office with 5 days a week and rotational shifts.

Qualifications

• Basic understanding of networking concepts and terminology.
• Willingness to work in a 24/7 environment, including night shifts.
• Good communication and customer interaction skills.

Responsibilities

• Provide technical/desktop support to Noida users.
• Handle incidents and customer calls (inbound/outbound).
• Assist customers with networking related issues (DHCP, IP, routing).

Skills

Networking basics

IP addresses & DHCP

Routers & switches

L1-L3 troubleshooting

Night shift readiness

Inbound/outbound calling

Tools

None

Job description

Greetings from Tech Mahindra!

Mega Wilkin Drive Tech Mahindra on 27,28,29 & 30th October 11:30 AM - 2 PM.

We have an urgent requirement for Technical/Desktop Support profiles for Noida location.

Job Description:

• Tech should be ready to work in 24/7 environment. (Primarily Night Shifts)
• Should be ready to do WFO and preferably residing in Noida Location.
• Tech should be okay with calling profile(inbound/outbound) assisting customer along with working on incidents.
• Should have good communication skills.
• Should have basic understanding of networking.
• Ip addresses, DHCP, function of router & switches.
• How internet works.
• Layer1(Checking cable connectivity, device reboot, identifying cable cut at premise) checks, Layer 2 & Layer 3 troubleshooting.

Experience: Minimum 6 months - 5 Years

Work Mode: Work From Office

Working Days: 5 Days a Week

Shifts: Rotational

Cab: Both-side cab facility

Address Opposite Electronic City Metro Galaxy Embassy Tower C Basement Area.

POC Ali/Subham/Paras