Walk-in | International Voice Process Executive

Jobography Recruiting Services; Hyderabad; On-site; INR 240,000 - 360,000; Full time

Benefits offered by this job

Two-way cab

Joining bonus 20k

Night shift benefits

Reputed organization

Career growth

Job summary

Jobography Recruiting Services in Hyderabad is hiring a Customer Support Executive for international voice processes. The role involves handling international calls, resolving queries, and maintaining service quality.

Candidates with at least 6 months experience, willing to night shift, and ready to work from Hitech City office may apply. Joining bonus, cab facility, and growth opportunities accompany the position.

Qualifications

• Excellent verbal communication skills in English.
• Prior experience in an international voice process.
• Strong customer service and problem-solving skills.
• Willingness to work in night shifts.
• Good interpersonal and customer-handling skills.

Responsibilities

• Handle inbound and outbound calls from international customers.
• Resolve customer queries and provide effective solutions.
• Maintain high standards of customer service and call quality.
• Meet productivity, customer satisfaction, and process targets.
• Follow company policies and quality guidelines

Job description

Job Title: Customer Support Executive International Voice Process

Job Location: Hitech City, Hyderabad, Telangana

Experience Required: Minimum 6 Months (Experienced Candidates Only)

Roles and Responsibilities

• Handle inbound and outbound calls from international customers.
• Resolve customer queries and provide effective solutions.
• Maintain high standards of customer service and call quality.
• Meet productivity, customer satisfaction, and process targets.
• Follow company policies and quality guidelines.

Skills Required

• Excellent verbal communication skills in English.
• Prior experience in an international voice process.
• Strong customer service and problem-solving skills.
• Willingness to work in night shifts.
• Good interpersonal and customer-handling skills.

Perks and Benefits

• Two-way cab facility (pick-up and drop).
• Joining bonus of 20,000, subject to eligibility and company terms.
• Night shift benefits as per company policy.
• Opportunity to work with a reputed organization.
• Professional growth and career development opportunities.

Eligibility Criteria

• Only experienced candidates can apply.
• Freshers are not eligible.
• Must be comfortable working night shifts.
• Must be willing to work from the Hitech City office, Hyderabad.