Walk-in | Customer Relationship Manager

Cenlub Systems; Delhi; On-site; INR 350,000 - 550,000; Full time

Job summary

Cenlub Systems in Delhi is seeking a CRM administrator to manage and maintain the CRM database, ensuring data accuracy and proper segmentation. The role includes managing CRM entry records and coordinating with team members to streamline workflows.

The candidate will liaise with internal stakeholders to obtain necessary dates, coordinate dispatches, and respond to customer inquiries related to orders and payments, while supporting warehouse operations and delivery scheduling.

Responsibilities

• Manage And Maintain The CRM Database To Ensure Data Accuracy And Segmentation.
• Manage Record Of CRM Entries.
• Team Coordination.

Job description

• Manage And Maintain The CRM Database To Ensure Data Accuracy And Segmentation.
• Manage Record Of CRM Entries.
• Team Coordination.
• Ownership Of Delivery Dates By Asking Relevant Person For Dates.
• Point Of Contact For Customer For Dispatches And Payment.
• Track W/H Stock Relevant To Your Customer.
• Obtain Delivery Schedule From Customer.
• Resolve Customer Related Issues Like Approvals , Advance And Clarity Of Code.