Walk-in | Customer Relationship Executive

The Kids Clinic; Bengaluru; On-site; INR 250,000 - 400,000; Full time

Job summary

The Kids Clinic in Bengaluru, Karnataka, is seeking a dedicated Hospital Billing Executive to manage patient registration, verify demographics, and generate OP bills for consultations, investigations, and procedures.

You will collect payments via cash, card, UPI, explain charges to patients, coordinate with doctors and departments, and maintain accurate daily cash records while ensuring timely billing.

Qualifications

• Experience in hospital billing or front desk operations preferred.
• Proficiency with HMS and billing software.
• Strong communication and numerical skills.

Responsibilities

• Register new and existing patients in the hospital management system.
• Verify patient details and update demographic information.
• Generate OP bills for consultations, investigations, procedures and other services.
• Collect payments through cash, card, UPI, or other approved methods.
• Coordinate with doctors, nursing staff, laboratory, radiology and other departments.
• Explain billing details and charges to patients and attendants.
• Handle billing queries, corrections, refunds and cancellations per hospital policy.
• Ensure timely billing and maintain accurate daily cash and payment records.

Skills

Cash handling

Billing software

Customer service

Hospital administration

Education

Bachelor’s degree or Diploma in healthcare administration

Minimum 1 year experience in hospital billing

Tools

Hospital management system

Tally

Job description

Register new and existing patients in the hospital management system.

Verify patient details and update demographic information accurately.

Generate OP bills for consultations, investigations, procedures, and other services.

Collect payments through cash, card, UPI, or other approved payment methods.

Coordinate with doctors, nursing staff, laboratory, radiology, and other departments.

Explain billing details and charges to patients and attendants.

Handle billing queries, corrections, refunds, and cancellations as per hospital policy.

Ensure timely billing and maintain accurate daily cash and payment records.