Walk-in | Customer Care Inbound Voice Process

1Point1; Chengalpattu; Presencial; INR 234.000 - 279.000; Jornada completa

Descripción de la vacante

1Point1 in Tamil Nadu (Chengalpattu) is hiring for a customer support role. You will handle inquiries, resolve issues, and provide excellent service across multiple channels.

The position emphasizes building relationships with customers and identifying upsell opportunities. Freshers or candidates with up to 1 year of experience are welcome; Telugu, Hindi, Malayalam, and Kannada language skills are preferred.

Formación

• Any graduate with good communication skills.
• Fresher or 6 months to 1 year of experience.
• Languages: Telugu, Hindi, Malayalam, Kannada.

Responsabilidades

• Handle customer inquiries and resolve issues professionally.
• Provide excellent customer service through various communication channels.
• Respond to customer complaints and concerns in a timely manner.
• Collaborate with internal teams to improve customer satisfaction.
• Develop and maintain strong relationships with customers.
• Identify opportunities to upsell and cross-sell products or services.

Conocimientos

Telugu

Hindi

Malayalam

Kannada

Educación

Any Graduate

Descripción del empleo

Role & responsibilities

• Handle customer inquiries and resolve issues professionally.


• Provide excellent customer service through various communication channels.


• Respond to customer complaints and concerns in a timely manner.


• Collaborate with internal teams to improve customer satisfaction.


• Develop and maintain strong relationships with customers.


• Identify opportunities to upsell and cross-sell products or services.

Preferred candidate profile

Any Graduate

Good Communication

Fresher / Experience(6m-1yrs)

Languages : Telugu/ Hindi/ Malayalam/ Kannada

Salary: 21,000K CTC - 25,000K CTC + Incentive

Shift :9.30am -6.30pm/9.00am -6.00pm (Fixed Shift)

Week Off: Sunday Fixed week Off

6 Days Working