Walk-in | Customer Care Executive

Kochar Infotech Limited; Gurugram District; On-site; INR 240,000 - 420,000; Full time

Job summary

Kochar Infotech Limited in Gurugram is seeking a customer support executive to handle incoming calls, provide product information, and resolve queries with professionalism.

Fresh graduates and experienced candidates are welcome, and strong communication and interpersonal skills are considered essential. The role requires a customer-first attitude and willingness to work in rotational shifts to ensure coverage across shifts.

Qualifications

• Graduation is mandatory.
• Freshers and experienced candidates are welcome to apply.
• Good communication and interpersonal skills.
• Customer-focused attitude and problem-solving abilities.
• Willingness to work in rotational shifts.

Responsibilities

• Handle incoming customer calls and provide appropriate assistance.
• Resolve customer queries, concerns, and complaints professionally.
• Provide accurate information about products and services.
• Maintain a high level of customer satisfaction.

Skills

Communication skills

Interpersonal skills

Customer-focused attitude

Problem-solving abilities

Education

Graduation

Job description

Role & responsibilities

• Handle incoming customer calls and provide appropriate assistance.
• Resolve customer queries, concerns, and complaints professionally.
• Provide accurate information about products and services.
• Maintain a high level of customer satisfaction.

Preferred candidate profile

• Graduation is mandatory.
• Freshers and experienced candidates are welcome to apply.
• Good communication and interpersonal skills.
• Customer-focused attitude and problem-solving abilities.
• Willingness to work in rotational shifts.