Walk-in | ON SPOT OFFER! Walk-In Drive Voice Process

Ienergizer; Chengalpattu; On-site; INR 300,000 - 420,000; Full time

Benefits offered by this job

Rotational Day Shift

No Sales, No Targets

Provident Fund (PF) & Employee State**

Job summary

Ienergizer in Tamil Nadu is hiring a Customer Support executive to handle inbound calls, chats, and emails for technical assistance. The role emphasizes basic troubleshooting and following scripts to resolve standard issues.

Eligible candidates include freshers or experienced individuals with fluent English and knowledge of Kannada, Telugu, Malayalam, or Hindi. The position offers a day shift with PF/ESI and strong growth opportunities.

Qualifications

• Education: Any graduate or 12th can apply.
• Fluency in English with Kannada / Telugu / Malayalam / Hindi (any one).
• Fresher and experienced candidates can apply.

Responsibilities

• Handle inbound customer calls, chats, and emails for technical assistance.
• Provide basic troubleshooting for hardware and connectivity issues.
• Log tickets accurately and escalate unresolved issues to the L2 team.
• Follow scripts and SOPs to resolve repetitive issues efficiently.

Skills

Customer service

Communication

Troubleshooting

Education

Any graduate or 12th

Job description

JD FOR CUSTOMER SUPPORT

Key Responsibilities:

• Handle inbound customer calls, chats, and emails for technical assistance.
• Provide basic troubleshooting for hardware and connectivity issues.
• Log tickets accurately and escalated unresolved issues to the L2 team.
• Follow scripts and SOPs to resolve repetitive issues efficiently.

Eligibility Criteria:

• Education: Any graduate or 12th can also apply
• Language: Fluency in English with Kannada / Telugu / Malayalam/ Hindi (any one)
• Fresher and experience can apply

Perks and Benefits:

• Rotational Day Shift
• No Sales, No Targets
• Provident Fund (PF) & Employee State Insurance (ESI)
• High Career growth opportunities