Voice Support Professional

Invispire Ecommerce Services; Srinagar; Presencial; INR 180 000 - 300 000; Tempo integral

Resumo da oferta

Invispire Ecommerce Services in Srinagar is seeking a dedicated customer support executive to handle customer calls, resolve queries, and provide timely solutions. You will collaborate with internal teams to improve the overall customer experience and maintain precise records of interactions and transactions.

You will continuously update product knowledge to offer informed support, while identifying opportunities to upsell and cross-sell products or services.

Responsabilidades

• Assist customers through calls and resolve their queries efficiently.
• Provide timely and effective solutions to customer complaints and concerns.
• Collaborate with internal teams to enhance overall customer experience.
• Maintain accurate records of customer interactions and transactions.
• Continuously update knowledge of products and services to provide informed support.
• Identify opportunities to upsell and cross-sell products or services.

Descrição da oferta de emprego

• Assist customers through calls and resolve their queries efficiently.
• Provide timely and effective solutions to customer complaints and concerns.
• Collaborate with internal teams to enhance overall customer experience.
• Maintain accurate records of customer interactions and transactions.
• Continuously update knowledge of products and services to provide informed support.
• Identify opportunities to upsell and cross-sell products or services.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.