Voice Process : Customer Support Executive : Max 5 LPA : Apply Now

Outpace Consulting Services; Kolkata District; In loco; INR 350.000 - 500.000; Tempo pieno

Vantaggi offerti da questo lavoro

Cabs Available

Descrizione del lavoro

Outpace Consulting Services in Kolkata is hiring a Customer Service Executive (International Voice Process). The role involves handling customer queries via calls and chat, delivering prompt resolutions, and maintaining high-quality service standards for international clients.

Ideal candidates have 1–3 years of international voice experience, strong English communication, basic computer skills, and are comfortable with rotational shifts. Cabs are provided in the location of Kolkata.

Competenze

• Minimum 1 - 3 years of experience in International Voice Process
• Good English communication skills (Written & Verbal)
• Basic computer knowledge and typing skills
• Willingness to work in rotational shifts

Mansioni

• Handle customer queries through calls and Chat support
• Provide prompt and accurate resolutions to customers
• Maintain high-quality customer service standards
• Ensure proper documentation of customer interactions
• Follow process guidelines and company policies
• Maintain professional communication with international customers

Conoscenze

Communication skills

Typing skills

English proficiency

Formazione

Any Graduate

Descrizione del lavoro

We Are Hiring!

Skills : Customer Service Executive (International Voice Process)

Location: Kolkata

Salary : 3.5 LPA to 5 LPA

We are hiring enthusiastic experience for a leading ITES company in Kolkata. If you have excellent communication skills and are looking to build your career in the international BPO industry, this is a great opportunity to get started.

Key Highlights:

1. Minimum 1 - 3 years of experience in International Voice Process
2. Good Communication Skills
3. Rotational Shifts
4. 5 days working / 2 Rotational week-offs
5. Cabs Available

Roles & Responsibilities:

• Handle customer queries through calls and Chat support
• Provide prompt and accurate resolutions to customers
• Maintain high-quality customer service standards
• Ensure proper documentation of customer interactions
• Follow process guidelines and company policies
• Maintain professional communication with international customers

Eligibility:

• Any Graduate (Min.1 Year Exp in International BPO/Customer Support)
• Good English communication skills (Written & Verbal)
• Basic computer knowledge and typing skills
• Willingness to work in rotational shifts