Voice and Accent Trainer

KG Invicta Services; Coimbatore District, Bengaluru; On-site; INR 250,000 - 450,000; Full time

Job summary

KG Invicta Services in Coimbatore, India, seeks an experienced Corporate Trainer to enhance new-hire communication skills. You will deliver sessions, tailor content, and coordinate with managers to plan training.

Responsibilities include preparing materials, conducting TNA, measuring ROI, and delivering seminars, workshops, and online sessions. Experience in BPO or international voice training and knowledge of USA/UK cultures are a plus.

Qualifications

• Excellent communication and presentation skills required.
• Strong knowledge of training methodologies and techniques.
• Proven experience as a corporate trainer in BPO or international voice contexts.
• Ability to schedule and manage batches of 40–50 trainees.
• Experience optimizing conversion rates and reducing training attrition.
• Exposure to sales training; familiarity with USA/UK cultures a plus.

Responsibilities

• Deliver sessions for new hires to enhance communication skills.
• Liaise with managers to determine training needs and schedule sessions.
• Prepare training content, handouts, and videos.
• Conduct training needs analysis (TNA) to identify improvement areas.
• Monitor ROI and effectiveness of training programs.
• Conduct seminars, workshops, and online training sessions.

Skills

Excellent communication

Training methodologies

Corporate trainer experience

Batch scheduling

Conversion rate guidance 90%

Attrition reduction in training

BPO/training experience

Sales training exposure

USA/UK culture knowledge

Modern training techniques

Public speaking

Time management

Critical thinking

Psychometric tools

Personality development courses

Job description

Roles & Responsibilities:

• Deliver sessions for new hires to enhance their communication skills
• Liaise with managers to determine training needs and schedule training sessions
• Prepare educational material such as Training content, training handouts, videos etc.
• Conduct TNA to identify areas of improvement
• Monitor employee performance and measure ROI
• Conduct seminars, workshops, individual training sessions, class room training, online

Required Skill Set:

• Excellent communication skills
• Well versed in VNA training methodologies
• Proven experience as corporate trainer
• Ability to handle and schedule batches of 40-50 trainees
• Ability to handle conversion of 90% and above
• Ability to reduce the attrition in training
• Prior experience from BPO or International voice and communication training.
• Exposure to sales training.
• Good knowledge of USA culture and UK culture
• Good knowledge of latest training methodologies and techniques
• Excellent communication, presentation and public speaking skills
• Organizational and time management abilities
• Critical thinking and decision making
• Psychometric testing tools and usage of free online tools
• Conduct Personality development courses