Visa Operation Associate

ProLegion; Pune District; On-site; INR 167,000 - 391,000; Full time

Job summary

ProLegion in Pune, Maharashtra, is seeking a visa assistant to guide clients through the visa journey, ensure timely submissions, and coordinate with embassies.

You will leverage AI tools to generate tailored cover letters and travel itineraries, keep client documents organized, and provide clear, supportive communication.

Knowledge of changing visa policies and strong research and organizational skills are essential for delivering reliable service.

Qualifications

• Excellent communication skills.
• Must be a good team player.
• Flexible mindset and quick adaptation to new AI tools.
• Excellent communication, research, and organizational skills.

Responsibilities

• Assist clients with the visa application process and provide clear guidance throughout the journey.
• Process visa applications and ensure timely submission of required documents to embassies.
• Leverage AI (Gemini) to create customized Cover Letters and Travel Itineraries that meet strict embassy standards.
• Ensure error-free filling of online and offline visa application forms with precision and accuracy.
• Liaise with embassies for updates, status checks, and specific requirements.
• Use AI to summarize lengthy embassy PDF guidelines into practical team checklists and streamline internal processes.
• Stay updated on visa regulations, immigration policies, and 2026 rule changes across countries (Schengen, US, UK, etc.).
• Manage and organize client documentation both physically and digitally, maintaining confidentiality.
• Provide excellent customer support and clear communication throughout the entire visa process.

Skills

Good communication

Team player

AI tool adaptability

Research & organization

Job description

1. Assist clients with the visa application process and provide clear guidance throughout the journey.
2. Process visa applications and ensure timely submission of required documents to embassies.
3. Leverage AI (Gemini) to create customized Cover Letters and Travel Itineraries that meet strict embassy standards.
4. Ensure error-free filling of online and offline visa application forms with precision and accuracy.
5. Liaise with embassies for updates, status checks, and specific requirements.
6. Use AI to summarize lengthy embassy PDF guidelines into practical team checklists and streamline internal processes.
7. Stay updated on visa regulations, immigration policies, and 2026 rule changes across countries (Schengen, US, UK, etc.).
8. Manage and organize client documentation both physically and digitally, maintaining confidentiality.
9. Provide excellent customer support and clear communication throughout the entire visa process.

Required Skills

1. Good communication skills
2. Must be a good team player
3. Flexible mindset and quick adaptation to new AI tools
4. Excellent communication, research, and organizational skills