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Btw Financial Services & Imf in Pune is seeking a visa consultant to handle client consultations via calls and emails, understand client requirements, send visa quotations, and coordinate with embassies.
You will verify documents, process visa applications, resolve client queries, and ensure smooth follow-ups. Strong communication and MS Office skills are essential, with the ability to work independently or in a fast-paced team.
Key Responsibilities:
Client consultation and coordination on calls and emails
Understanding the requirements of the clients and guiding them
Sending quotations of Visa requirements and taking follow ups
Verification of the documents required for the Visa and resolving the queries of the clients if any
Processing the visa applications
Coordination with the embassy/consulates
Documentation
Follow-ups
Good communication skills, both verbal and written
Ability to work independently and within a team in a fast-paced environment.
Problem-solving mindset with a focus on client satisfaction
Must be good in Ms Office