Visa Associate

Tripgain Travel and Expense Management Solutions; Bengaluru; On-site; INR 250,000 - 400,000; Full time

Job summary

Tripgain Travel and Expense Management Solutions is seeking a Visa Travel Agent in Bengaluru to manage end-to-end visa processing services for clients traveling internationally. Responsibilities include preparing documentation, coordinating consulate appointments, and staying updated with visa regulations. Candidates should have 0.6-1 years of experience in visa processing and strong knowledge of various international visa processes, including Schengen and US. This role requires excellent organizational skills and ability to handle multiple cases.

Qualifications

• Minimum 0.6-1 years of experience in visa processing or travel documentation.
• Strong knowledge of Schengen, UK, US, Canada, UAE, and Southeast Asia visa processes.
• Ability to handle pressure and multiple cases.

Responsibilities

• Manage end-to-end visa processing services for clients.
• Guide clients on visa requirements based on destination and nationality.
• Prepare and verify documentation and application forms.
• Schedule and coordinate consulate appointments and follow-ups.

Skills

Visa processing knowledge

Organizational skills

Microsoft Office proficiency

Detail-oriented

CRM tools knowledge

Job description

As a Visa Travel Agent, you will manage end-to-end visa processing services for clients traveling to multiple international destinations. You’ll act as a bridge between consulates and clients, ensuring a seamless and efficient documentation process while maintaining high levels of customer satisfaction.

Key Responsibilities

• Handlevisa processing requirements for tourist, business, transit.
• Guide clients on visa requirements based on destination and nationality
• Prepare and verify documentation, application forms, and supporting papers
• Schedule and coordinate consulate appointments, biometric submissions, and follow-ups
• Stay updated with changing consulate rules, fees, and processing times
• Liaise with embassy/consulate offices for smooth submissions and queries
• Maintain visa records, client communication logs, and timely reporting
• Provide post-submission updates and support to clients until passport delivery
• Collaborate with ticketing, holiday, and customer care teams internally

Key Requirements

• Minimum 0.6-1 years of experience in visa processing or travel documentation
• Strong knowledge of Schengen, UK, US, Canada, UAE, and Southeast Asia visa processes
• Detail-oriented with strong organizational skills
• Proficient in Microsoft Office and basic CRM tools
• Ability to handle pressure, deadlines, and multiple cases simultaneously