Visa Head

Tetr; Gurugram District; Presencial; INR 3.500.000 - 5.500.000; Jornada completa

Descripción de la vacante

Tetr is seeking a senior leader to head Global Visa & Travel Operations, overseeing end-to-end visa processes for students and staff across multiple countries. You will drive high-volume, compliant submissions, manage sensitive cases, and coordinate with embassies, travel vendors, and internal teams to ensure seamless mobility.

The role requires deep expertise in global immigration, strong vendor management, and a track record of building scalable processes in a fast-growing international

Formación

• 10+ years of experience in global visa and immigration operations.
• Proven multi-country visa processing leadership.
• Strong embassy and vendor relationship management.
• Deep knowledge of immigration compliance frameworks.
• Excellent stakeholder management and communication skills.

Responsabilidades

• Lead and manage visa processing across multiple destination countries.
• Ensure high-volume, accurate submissions with compliance oversight.
• Oversee documentation, travel coordination, and stakeholder communication.
• Develop SOPs and KPIs for global mobility operations.
• Manage visa timelines aligned with travel plans.
• Build relationships with embassies, consulates, and visa centers.

Conocimientos

Visa operations leadership

Stakeholder management

Embassy liaison

Regulatory compliance

Vendor management

Team leadership

Descripción del empleo

Five years ago, we started Masters’ Union; our vision: to redefine the landscape of business education. We posed a simple question: If aspiring doctors learn from seasoned physicians and budding lawyers learn from legal experts, why shouldn’t future business leaders learn directly from industry experts?

After all, can a lecture on Accounting 101 truly compare to the hands‑on experience of analyzing real PnL statements?

Today, Masters' Union has an unparalleled curriculum with faculty comprising Industry Leaders and practitioners unlike any other in the country. Our academic council includes CXOs, MDs, Eminent Public Leaders, and even Members of Parliament. In just four years of operations, our flagship PGP in Technology and Business Management has achieved remarkable success, surpassing the placement records of esteemed institutions like IIM Ahmedabad and ISB.

Masters’Union is now ranked among the top 2 B-schools in the country based on placement records.

With our growing global recognition, we realized that the hands‑on experience of building real businesses, which proved to be highly effective for students in India, could offer immense value to aspiring entrepreneurs worldwide.

Thus, the idea of Tetr was born.

Picture this: a business program that isn’t just about textbooks and lectures—it's an adventure that spans 7 different countries, with each semester bringing a new destination and a wealth of experience. Imagine studying at iconic institutions like INSEAD, NUS, SDA Bocconi, and IIT and learning from some of the brightest minds in the business world like Dr. Edward Rogers (Former Chief Knowledge Officer, NASA), Mr. Faverie Stephane (Executive Group President, Estee Lauder) and Mr. Saud Swar (CBO, American Express, MENA). From launching eCommerce ventures in Dubai to tackling tech startups in Silicon Valley, our students traverse the globe, building businesses and making a tangible impact. At Tetr, the world is your classroom.

If this excites you, and you resonate with our vision, then we’d love for you to come and build with us.

About the role

The Head of Global Visa & Travel Operations will lead and manage end-to-end visa and travel processes for students and employees across multiple countries and nationalities. This is a high-volume, execution-focused leadership role requiring deep expertise in global immigration frameworks, strong embassy and vendor relationships, and the ability to manage complex, multi-origin travel scenarios.

The role demands a hands‑on leader who can oversee documentation, compliance, travel coordination, stakeholder communication, and team management while ensuring seamless global mobility operations.

Specifically, this role will involve

• Leading and overseeing complete student and employee visa processing across multiple destination countries.
• Managing high-volume visa applications with accuracy, efficiency, and strong compliance oversight.
• Ensuring timely submissions, documentation review, follow-ups, and approvals.
• Handling complex, sensitive, and escalated visa cases.
• Managing visa processes for diverse nationalities, not limited to a single country of origin.
• Maintaining strong understanding of global immigration regulations, documentation standards, and eligibility requirements.
• Anticipating and mitigating complexities arising from different origin‑destination combinations.
• Building and maintaining strong working relationships with embassies, consulates, visa centers, and immigration authorities.
• Coordinating closely with airlines, travel vendors, insurance partners, and documentation service providers.
• Overseeing vendor performance and manage service-level agreements.
• Aligning visa timelines with travel planning and mobility schedules.
• Ensuring compliance with travel regulations including transit, entry requirements, and insurance mandates.
• Proactively managing risks related to travel disruptions or regulatory delays.
• Acting as the primary point of contact for visa and travel-related communication.
• Providing clear, accurate guidance to students and parents on documentation and compliance.
• Partnering with internal teams (admissions, operations, academics, leadership) to ensure smooth coordination.
• Managing escalations with professionalism and solution‑oriented thinking.
• Ensuring strict adherence to international immigration laws and regulatory requirements.
• Maintaining robust documentation controls and data confidentiality standards.
• Tracking global regulatory updates and implement process changes proactively.
• Leading and managing the visa and travel operations team.
• Developing and standardising SOPs for documentation, tracking, and reporting.
• Implementing systems to improve efficiency, reduce errors, and enhance turnaround time.
• Establishing KPIs and performance dashboards for operational monitoring.

Ideal candidate will have

• 10+ years of experience in global visa and immigration operations.
• Proven experience managing multi‑country visa processes.
• Strong exposure to high‑volume student or global mobility operations.
• Demonstration capability of leadership experience & managing operational teams.
• Experience in coordinating closely with embassies and travel vendors.
• Deep knowledge of global immigration and compliance frameworks.
• Strong relationship‑building skills with external authorities and partners.
• Excellent communication and stakeholder management skills.
• High attention to detail and strong compliance orientation.
• Ability to work under pressure and manage complex mobility cycles.
• Strong problem‑solving and escalation management capabilities.
• Process‑driven mindset with an ability to scale operations.