General Manager - Events & Operations

Tetr; Gurugram District; Hybrid; INR 1,800,000 - 2,400,000; Full time

Job summary

Masters' Union is seeking an experienced Event & Operations Lead to orchestrate planning, execution, and on-ground management of corporate, experiential, marketing, and large-scale events across multiple formats and locations.

The ideal candidate will excel in event logistics, vendor management, travel coordination, and on-site delivery, ensuring high-quality experiences while managing budgets and timelines and coordinating international travel for speakers and guests.

Qualifications

• Bachelor's degree in Event Management, Hospitality, Business Administration, Marketing, or a related field.
• 8+ years of experience in event management, operations, logistics, or a similar role.
• Proven experience managing large-scale events and complex operational requirements.

Responsibilities

• Lead end-to-end planning and execution of corporate, experiential, marketing, and large-scale events.
• Develop event timelines, budgets, and contingency plans.
• Coordinate with internal stakeholders to understand event objectives and ensure flawless delivery.
• Overseeing venue selection, setup, production, registrations, guest management, and event closeout activities.
• Identifying, onboarding, negotiating, and managing relationships with event agencies, production vendors, travel partners, hospitality providers, and other service vendors.
• Ensuring timely delivery of services while maintaining quality and cost efficiency.
• Monitoring vendor performance and compliance with contractual obligations.
• Managing all event-related logistics including transportation, accommodation, venue operations, inventory, equipment movement, and attendee experience.
• Coordinating domestic and international travel arrangements for speakers, guests, leadership teams, and event participants.
• Ensuring smooth travel planning, visa coordination (where applicable), and itinerary management.
• Leading on-site event operations and act as the primary point of contact during event execution.
• Managing event staff, volunteers, vendors, and operational teams.
• Handling real-time issue resolution and ensure adherence to safety, quality, and service standards.
• Conducting post-event reviews and implement process improvements.
• Tracking event budgets, approvals, vendor payments, and expense reconciliations.
• Driving operational excellence through standardized processes, checklists, and reporting mechanisms.
• Analyzing event outcomes and provide actionable insights for future improvements.

Skills

Event management

Operations

Vendor management

Travel coordination

Budgeting

Stakeholder management

On-site execution

Education

Bachelor's degree in Event Management

Job description

Five years ago, we started Masters’ Union; our vision: to redefine the landscape of business education. We posed a simple question: If aspiring doctors learn from seasoned physicians and budding lawyers learn from legal experts, why shouldn’t future business leaders learn directly from industry experts?

After all, can a lecture on Accounting 101 truly compare to the hands‑on experience of analyzing real PnL statements?

Today, Masters' Union has an unparalleled curriculum with faculty comprising Industry Leaders and practitioners unlike any other in the country. Our academic council includes CXOs, MDs, Eminent Public Leaders, and even Members of Parliament. In just four years of operations, our flagship PGP in Technology and Business Management has achieved remarkable success, surpassing the placement records of esteemed institutions like IIM Ahmedabad and ISB.

Masters’Union is now ranked among the top 2 B-schools in the country based on placement records.

With our growing global recognition, we realized that the hands‑on experience of building real businesses, which proved to be highly effective for students in India, could offer immense value to aspiring entrepreneurs worldwide.

Thus, the idea of Tetr was born.

Picture this: a business program that isn't just about textbooks and lectures—it's an adventure that spans 7 different countries, with each semester bringing a new destination and a wealth of experience. Imagine studying at iconic institutions like INSEAD, NUS, SDA Bocconi, and IIT and learning from some of the brightest minds in the business world like Dr. Edward Rogers (Former Chief Knowledge Officer, NASA), Mr. Faverie Stephane (Executive Group President, Estee Lauder) and Mr. Saud Swar (CBO, American Express, MENA). From launching eCommerce ventures in Dubai to tackling tech startups in Silicon Valley, our students traverse the globe, building businesses and making a tangible impact. At Tetr, the world is your classroom.

If this excites you, and you resonate with our vision, then we’d love for you to come and build with us.

About this role

We are seeking an experienced Event & Operations Lead to lead the planning, execution, and operational management of events across multiple formats and locations. The ideal candidate will have strong expertise in event logistics, vendor management, travel coordination, and on‑ground execution, ensuring seamless delivery of high‑quality experiences.

Specifically, this role will involve

• Leading end-to-end planning and execution of corporate, experiential, marketing, and large‑scale events.


• Developing event timelines, operational plans, budgets, and contingency strategies.


• Coordinating with internal stakeholders to understand event objectives and ensure flawless delivery.


• Overseeing venue selection, setup, production, registrations, guest management, and event closeout activities.


• Identifying, on‑boarding, negotiating, and managing relationships with event agencies, production vendors, travel partners, hospitality providers, and other service vendors.


• Ensuring timely delivery of services while maintaining quality and cost efficiency.


• Monitoring vendor performance and compliance with contractual obligations.


• Managing all event‑related logistics including transportation, accommodation, venue operations, inventory, equipment movement, and attendee experience.


• Coordinating domestic and international travel arrangements for speakers, guests, leadership teams, and event participants.


• Ensuring smooth travel planning, visa coordination (where applicable), and itinerary management.


• Leading on‑site event operations and act as the primary point of contact during event execution.


• Managing event staff, volunteers, vendors, and operational teams.


• Handling real‑time issue resolution and ensure adherence to safety, quality, and service standards.


• Conducting post‑event reviews and implement process improvements.


• Tracking event budgets, approvals, vendor payments, and expense reconciliations.


• Driving operational excellence through standardized processes, checklists, and reporting mechanisms.


• Analyzing event outcomes and provide actionable insights for future improvements.

Ideal candidate will have

• Bachelor's degree in Event Management, Hospitality, Business Administration, Marketing, or a related field.


• 8+ years of experience in event management, operations, logistics, or a similar role.


• Proven experience managing large‑scale events and complex operational requirements.


• Strong vendor management and negotiation skills.


• Hands‑on experience in travel logistics, accommodation planning, transportation management, and attendee coordination.


• Demonstrated ability to lead on‑ground event operations under tight timelines.


• Excellent stakeholder management, communication, and problem‑solving skills.


• Proficiency in budgeting, planning tools, and operational reporting.


• Experience managing international events, conferences, roadshows, or global stakeholder engagements.


• Exposure to international travel coordination and cross‑border event logistics.


• Experience working with multinational teams, global vendors, or international audiences.