Verification Associates

Securesearch; Navi Mumbai; On-site; INR 300,000 - 420,000; Full time

Job summary

Securesearch in Navi Mumbai, Maharashtra is seeking a Verification Associate to verify education, employment, and public records through emails and calls. The role requires timely initiation of verifications per client specs and closing them within SLA timelines.

The candidate should have basic MS-Office and email skills, plus preference for prior verification or outbound calling experience. This is a full-time position with emphasis on accuracy and process integrity.

Qualifications

• Bachelor's degree or equivalent required.
• Basic knowledge of MS-Office and email applications.
• Previous verification/outbound calling experience preferred.

Responsibilities

• Verify education, employment, public records and references via emails and calls.
• Initiate verifications as per client specifications and SLA.
• Follow up with sources to ensure timely closure and accurate reporting.
• Close verifications within SLA timelines and maintain process quality.

Skills

MS-Office

Email applications

Outbound calling

Education

Bachelor's degree or equivalent

Job description

Verification Associate verifies education, employment, public records and reference information over emails, calls and other electronic media.

Job Operations Schedule Full-time Experience 0 - 2 years Education Bachelor s degree or equivalent Job Description

• Conduct verification over emails and calls
• Ensure verification are initiated as per client specifications
• Follow-up with verification sources to ensure timely closure
• Ensure verified content is reported accurately
• Close verification within SLA-defined timelines
• Maintain highest level of quality and process integrity
• Ensure timely achievement of assigned production targets
• Adhere to quality parameters specified for the process
• Ensure continuous adherence to existing guidelines on various

Desired Attributes

• Conduct verifications over emails and calls
• Ensure verification are initiated as per client specifications
• Follow-up with verification sources to ensure timely closure
• Ensure verified content is reported accurately
• Close verification within SLA-defined timelines
• Maintain highest level of quality and process integrity
• Ensure timely achievement of assigned production targets
• Adhere to quality parameters specified for the process
• Ensure continuous adherence to existing guidelines on various
• aspects of delivery, responsiveness and operational processes

Desired Experience

• Basic knowledge of MS-Office and e-mail applications
• Previous verification /out-bound calling experience preferred