Valet operations

ParkSmart; Bengaluru; On-site; INR 201,000 - 279,000; Full time

Job summary

ParkSmart is seeking a full-time Valet Operations team member based in Bengaluru to greet guests, manage drop-off/pick-up, and ensure safe parking. You will coordinate valet movements, keep records of vehicles and keys, and follow security SOPs.

The role includes assisting with traffic flow, responding to guest queries, and supporting daily operations with a focus on service quality. On-site work in Bengaluru with weekend/evening shifts may be required.

Qualifications

• Customer service and customer satisfaction in parking environments.
• Valet parking experience including safe driving and vehicle handling.
• Clear communication with guests, colleagues and on-site management.
• Basic administration for tickets, logs and key handling.

Responsibilities

• Greet guests and manage vehicle drop-off and pick-up.
• Ensure safe, efficient parking and coordinate valet movements.
• Maintain accurate records of vehicle details, tickets and keys per SOPs.
• Assist with traffic flow and respond to guest queries.
• Communicate with drivers, facility staff and ParkSmart’s operations team.
• Support daily valet operations and contribute to high customer satisfaction.

Skills

Customer service

Valet parking

Communication skills

Administration

Driver's license

Professionalism

Hospitality experience

Job description

Company Description

ParkSmart is an IIT Delhi–founded smart parking solutions company focused on building scalable parking management systems across India. The company helps malls, hospitals, residential communities, commercial campuses, and parking operators digitize and manage parking spaces in real time using advanced parking technology. Its platform supports automated parking operations, revenue tracking, parking analytics, auditing tools, and remote monitoring, including for previously unorganized parking locations. Designed for speed and scale, ParkSmart can digitize parking sites within minutes, improving transparency, efficiency, and data-driven decision-making. The company’s mission is to create a future‑ready smart parking ecosystem for India’s cities.

Role Description

This is a full‑time, on‑site Valet Operations role based in Bengaluru. The Valet Operations team member will greet guests, manage vehicle drop‑off and pick‑up, and ensure safe, efficient parking in designated areas. The role involves coordinating valet movements, maintaining accurate records of vehicle details, tickets, and keys, and following standard operating procedures for security and safety. The team member will assist with traffic flow at the property, respond to guest queries, and communicate clearly with drivers, facility staff, and ParkSmart’s operations team. The role also includes supporting basic administrative tasks related to daily valet operations and contributing to a high level of customer satisfaction and service quality.

Qualifications

• Candidates should possess strong Customer Service and Customer Satisfaction skills to deliver a positive parking experience.
• Candidates should possess practical Valet Parking experience, including safe driving, vehicle handling, and adherence to operating procedures.
• Candidates should possess clear Communication skills for interacting with guests, colleagues, and on‑site management.
• Candidates should possess basic Administration skills for managing tickets, vehicle logs, and key handling processes.
• Valid driver’s license with a clean driving record and experience driving a variety of vehicles.
• Ability to work on‑site in Bengaluru, including weekends, evenings, and peak hours as required.
• Professional, courteous demeanor and the ability to remain calm in high‑traffic situations.
• Prior experience in hospitality, parking operations, or facilities management is an advantage.