US IT Recruitment Business Manager

Perfict

Chennai

On-site

INR 1,200,000 - 1,800,000

Full time

14 days+

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Job summary

A leading IT services provider in Chennai is seeking an experienced Operations Manager to oversee strategic operations in US IT Recruitment. The role involves managing teams, developing growth strategies, and maintaining client relationships. Ideal candidates will have extensive experience in staffing and proven leadership skills.

Qualifications

7-10 years in US IT staffing/recruitment.
3-5 years in a people management or leadership role.
Strong understanding of US staffing compliance.

Responsibilities

Lead and manage operations for Bench Sales and IT Recruitment teams.
Develop strategic plans for client acquisition and revenue generation.
Mentor cross-functional teams and drive employee engagement.

Skills

People Management

Client Relationship Management

Negotiation

Leadership

Education

MBA or equivalent degree

Tools

Applicant Tracking Systems (ATS)

CRM platforms

Job description

Direct message the job poster from Perfict

Experience: 7-10 years (minimum 3–5 years in Managing Operations)

Employment Type: Full-time

Company Overview:

Perfict Global is a leading provider of IT services and solutions, dedicated to helping businesses leverage technology to achieve their goals. With a focus on innovation and customer satisfaction, we deliver cutting-edge solutions tailored to the unique needs of each client. As we continue to grow, we are seeking an experienced Operations Manager to join our team in Chennai.

About the Role:

We are seeking an experienced and results-driven Operations Manager to lead and oversee our strategic operations across US IT Recruitment verticals, Bench Sales, and Business Development. The ideal candidate will possess a strong background in people management, team building, and client relationship management within the US staffing industry.

Key Responsibilities:

Lead and manage end-to-end operations for Bench Sales, Direct Client and Tier 1 Business Development, and IT Recruitment teams.
Develop and implement strategic plans to drive growth in client acquisition, consultant deployment, and revenue generation.
Mentor and manage cross-functional teams; create performance goals, conduct reviews, and drive employee engagement and retention.
Establish and nurture strong relationships with key clients and consultants to ensure ongoing satisfaction and repeat business.
Monitor market trends, competition, and industry developments to identify new opportunities for expansion.
Partner with internal stakeholders to optimize recruitment processes, delivery capabilities, and client service quality.
Report on KPIs and operational performance to senior leadership; recommend data-driven improvements.

Required Qualifications:

7–10 years of experience in US IT staffing/recruitment, with a minimum of 3–5 years in a people management or leadership role.
Proven expertise in managing Bench Sales, Business Development, and full-cycle IT recruitment teams.
Strong understanding of US staffing compliance, immigration policies (H1B, CPT, OPT, etc.), and contract types (W2, C2C, 1099).
Demonstrated success in building client relationships and expanding business portfolios.
Excellent communication, negotiation, and leadership skills.

Preferred Qualifications:

Prior experience in setting up or scaling a recruitment delivery center or offshore team.
Exposure to applicant tracking systems (ATS) and CRM platforms.
MBA or equivalent degree is a plus.

Company Website: www@perfictglobal.com

Seniority level