US Administrative Support Executive

King Rose Construction; Bengaluru; On-site; INR 300,000 - 450,000; Full time

Benefits offered by this job

Health insurance

International environment

Cab/ commuting allowance

Job summary

King Rose Construction in Bengaluru is seeking a professional to manage inbound calls as the primary responsibility, while providing administrative and HR support for our India and US operations.

The role requires 1–2 years of related experience, excellent spoken English, and the ability to work in a US-process call center environment during the India–US shift from 4:30 PM to 1:00 AM IST (5:00 PM to 1:30 AM IST during daylight saving).

Qualifications

• 1–2 years of experience in administration, customer support, HR support, or a similar role.
• Prior experience working in a US-process call center or telemarketing environment is mandatory.
• Excellent spoken English and professional telephone etiquette.
• Familiarity with basic administrative tools and employee record management systems.
• Comfortable handling frequent inbound calls and working in the India–US shift from 4:30 PM to 1:00 AM IST. During Daylight Saving Time changes, shift will be 5:00 PM to 1:30 AM IST.
• Excellent verbal and written communication.
• Strong customer service and problem-solving skills.
• Effective multitasking, time management and organization.
• Attention to detail and timely follow-up.
• Professionalism, adaptability and confidentiality.

Responsibilities

• Handle inbound calls from US employees, clients and other stakeholders.
• Respond to inquiries, take messages, route calls and ensure timely follow-ups.
• Provide administrative support for day-to-day India and US operations.
• Assist with HR activities, onboarding and employee documentation.
• Manage emails, scheduling, data entry and record maintenance.

Skills

Inbound calls management

Administrative support

HR support

Customer service

English proficiency

Tools

MS Office

Employee record systems

Job description

Shift Timing: 4:30 PM – 1:00 AM IST (Monday to Friday) 05:00pm to 1:30am (During Daylight Saving)

Experience: 1–2 Years

Role Overview

We are looking for a professional and organized individual to manage inbound calls as the primary responsibility, along with providing administrative and HR support for our India and US operations.

Key Responsibilities

• Handle inbound calls from US employees, clients and other stakeholders.
• Respond to inquiries, take messages, route calls and ensure timely follow-ups.
• Provide administrative support for day-to-day India and US operations.
• Assist with HR activities, onboarding and employee documentation.
• Manage emails, scheduling, data entry and record maintenance.

Requirements

• 1–2 years of experience in administration, customer support, HR support, or a similar role.
• Prior experience working in a US-process call center or telemarketing environment is mandatory.
• Excellent spoken English and professional telephone etiquette.
• Familiarity with basic administrative tools and employee record management systems.
• Comfortable handling frequent inbound calls and working in the India–US shift from 4:30 PM to 1:00 AM IST. Effective November 1, during Daylight Saving Time changes, the shift will be from 5:00 PM to 1:30 AM IST.
• Excellent verbal and written communication.
• Strong customer service and problem-solving skills.
• Effective multitasking, time management and organization.
• Attention to detail and timely follow-up.
• Professionalism, adaptability and confidentiality.

What We Offer

• Competitive salary commensurate with experience, with annual performance bonuses and hikes.
• Comprehensive health insurance and benefits package.
• Work in a dynamic international environment bridging the best of NYC and Bangalore.
• Cab facilities or travel allowances for employees working the evening/night shift.