Urgent Hiring / Team Lead / Bangalore

Cars24; Bengaluru; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

Cars24 is seeking a results-oriented Retail Builder to establish and scale the Retail unit in Bengaluru. You will lead and develop the regional team, refine processes, and drive growth while maintaining strong stakeholder relationships.

The role emphasizes operational excellence, data-driven decision making, and accountability for revenue and margins through effective partnerships and performance management.

Qualifications

• Proven experience leading high-performing retail teams.
• Strong understanding of retail operations and sales strategies.
• Experience delivering superior customer experiences and driving growth.
• Data-driven mindset with ability to translate metrics into actions.
• Good communication and stakeholder engagement across levels.

Responsibilities

• Build and scale the Retail unit within the territory, ensuring operational excellence.
• Lead day-to-day team performance and conduct reviews against key objectives.
• Plan vehicle acquisition and allocation and cultivate partnerships with channel partners.
• Drive regional growth in line with business plans, revenue targets and margins.
• Mentor direct reports and implement performance improvement plans.

Skills

Leadership

Retail operations

Sales strategy

Customer experience

Data-driven

Decision making

Job description

What drives us?

A single tap can transform the entire car ownership experience from finding the right vehicle to maintaining it and eventually selling it. At Cars24, we're building a future where every stage of car ownership is seamless and stress-free, enabling customers to focus on the road ahead.

Our vision is to create a one-stop Super App for all car-related needs, powered by technology, data science and a deep understanding of our customers. As one of the world’s largest auto-tech companies, we have already made significant progress—and we’re just getting started. Our ambition is to grow tenfold over the next five years.

What will you drive?

• As a Builder at Cars24, you will establish and scale the Retail unit within your territory, strengthening operational excellence and driving sustainable business growth. You will:
• Develop, implement and continuously refine Retail processes to ensure efficient operations.
• Lead day-to-day team performance, conduct structured business reviews and maintain accountability against key objectives.
• Plan vehicle acquisition and allocation, while cultivating strategic partnerships with channel partners across the city.
• Deliver regional growth in line with the company’s business plan, revenue targets and margin expectations.
• Mentor and develop direct reports, and implement performance improvement plans in accordance with company policies.

Who are we looking for?

• We’re seeking a results-oriented leader who can build high-performing teams and excel in a dynamic retail environment. The ideal candidate will bring:
• Demonstrated leadership ability, with the capacity to motivate and manage diverse teams.
• Strong expertise in retail operations, sales strategy and customer experience management.
• Excellent written and verbal communication skills, with the confidence to engage stakeholders at all levels.
• A data-led approach, with the ability to interpret performance metrics and translate insights into business improvements.
• Sound judgement, strong problem-solving capabilities and decisive execution.