Urgent Hiring For Non - Voice Process!

TP; Chennai District; On-site; INR 270,000 - 330,000; Full time

Benefits offered by this job

Two-Way Cab Facility

5 Days Working

2 Rotational Week Off

Job summary

Teleperformance in Ambattur, Chennai, is hiring a Customer Support Executive (Non-Voice). You will handle logistics and shipment-related queries through Email and Chat, track orders, update shipment status, and coordinate with internal teams to resolve issues while delivering a seamless customer experience.

Eligibility includes at least 6 months in non-voice/back-office/customer-support roles, good written communication, basic computer skills, and onboarding documents.

Qualifications

• Minimum 6 months of experience in Non-Voice/Back Office/Customer Support roles.
• Good written communication skills.
• Basic computer proficiency.
• Must possess all onboarding documents.

Responsibilities

• Handle logistics and shipment-related queries through Email & Chat
• Track orders, update shipment status, and resolve customer concerns
• Coordinate with internal teams for timely issue resolution
• Maintain accurate records and deliver a seamless customer experience

Skills

Good written communication

Basic computer skills

Customer support experience

Job description

Position: Customer Support Executive (Non-Voice)

What You’ll Do:

• Handle logistics and shipment-related queries through Email & Chat
• Track orders, update shipment status, and resolve customer concerns
• Coordinate with internal teams for timely issue resolution
• Maintain accurate records and deliver a seamless customer experience

Eligibility:

• Minimum 6 months of experience in Non-Voice/Back Office/Customer Support roles
• Good written communication skills
• Basic computer proficiency
• Must possess all required onboarding documents

Immediate joiners preferred

What We Offer:

• CTC: Up to 3 LPA
• Two-Way Cab Facility
• 5 Days Working
• 2 Rotational Week Off

Work Location:

• Teleperformance, Ambit IT Park, Ambattur, Chennai