Walk-in | Domestic Non-Voice Process

TP; Chennai District; On-site; INR 195,000 - 234,000; Full time

Benefits offered by this job

One-way cab facility

Job summary

Teleperformance in Chennai is seeking a Customer Support executive for an office-based role at Ambit IT Park, Ambattur Industrial Estate.

Eligibility: minimum 1 year of customer support experience; freshers are not eligible; qualification any degree; Tamil with English chat support.

Shift: day-rotational hours, transport provided for late shifts, immediate joiners preferred.

Qualifications

• One year of customer support experience is mandatory.
• Freshers are not eligible.
• Should have basic knowledge about telecom process.
• Should have typing skill.

Responsibilities

• Handle customer queries via email, chat, and web chat platforms.
• Provide timely and effective solutions to customers' issues.
• Tamil with English Chat support.

Skills

Typing

Telecom process basics

Education

Any Degree (UG & PG)

Job description

Greetings from Teleperformance!!!

Note: This is work from office

Note: One year of customer support experience is mandatory

Note: Freshers are not eligible

Process: Web chat into domestic Telecom process.

Role: Customer Support

Shift: 7AM-12AM (Day Rotational Shift any 9 hours) (7AM-4Pm, 8AM-5PM, 9AM-6PM, 10AM-7PM, 11AM-8PM,12PM-9PM, 1PM-10PM, 2PM-11PM, 3PM-12AM)

Location: Ambit IT Park, Ambattur Chennai.

Eligibility to apply:

Qualification: Any Degree (UG & PG both can apply)

• Should have basic knowledge about telecom process.
• Should have typing skill.

Roles and Responsibilities

• Handle customer queries via email, chat, and web chat platforms.
• Provide timely and effective solutions to customers' issues.
• Tamil with English Chat support.

Salary: 21k CTC and 17.5k TH.

We can consider your profile only you are under our Transport boundary limits.

We will provide a one-way cab facility for employees whose shifts end between 10:00 PM and 12:00 AM.

Looking for immediate joiners- (within a week time)

Walk-In Location:

82/30, AMBIT IT PARK Ambattur Industrial Estate 2nd Main Rd, Sai Nagar, Ambattur Industrial Estate, Chennai, Tamil Nadu 600058.

Exclude Govt Holidays