urgent hiring For | BIg4|service now developer HAM/SAM

ContactX Resource Management Pvt Ltd; Pune District, Chennai, Bengaluru; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

ContactX Resource Management Pvt Ltd in Mumbai seeks a senior ServiceNow Developer to design, develop and implement HAM Pro and SAM Pro solutions. You will customize modules, manage asset lifecycles, and build integrations with SCCM, Intune, and other tools.

The role requires strong scripting, ITIL knowledge, and excellent stakeholder communication to deliver compliant, scalable solutions.

Qualifications

• 5+ years of ServiceNow development experience.
• Hands-on HAM Pro and SAM Pro expertise.
• Experience with CMDB, Discovery, and ITIL processes.

Responsibilities

• Design, develop, configure, and implement ServiceNow HAM Pro and SAM Pro solutions.
• Customize ServiceNow modules using scripting, workflows, Flow Designer, UI Policies, Business Rules, Client Scripts, and ACLs.
• Implement end-to-end asset lifecycle management for hardware and software assets.
• Configure software normalization, reconciliation, and license management in SAM Pro.
• Manage hardware inventory, procurement, stockrooms, contracts, and lifecycle tracking in HAM Pro.
• Develop integrations between ServiceNow and third-party tools (SCCM, Intune, Jamf, Flexera, Snow, etc.).
• Work with CMDB, Discovery, Service Mapping, and Asset Management data models.
• Create and maintain reports, dashboards, KPIs, and compliance metrics.
• Collaborate with stakeholders, business analysts, and IT teams to gather requirements.
• Perform platform upgrades, testing, troubleshooting, and performance tuning.
• Ensure adherence to ServiceNow best practices and governance.
• Support audits, software compliance, and asset optimization initiatives.

Skills

HAM Pro

SAM Pro

CMDB & Discovery

Flow Designer

IntegrationHub

Service Catalog

Workflows

JavaScript

Glide APIs

REST APIs

SOAP APIs

ITIL

Troubleshooting

Stakeholder Mgmt

Tools

SCCM

Intune

Active Directory

Procurement systems

Job description

urgent hiring for | BIg4|service now developer HAM and SAM / immedisdate joiner /serving / mumbai

Call :9202551388

• Design, develop, configure, and implement ServiceNow HAM Pro and SAM Pro solutions.
• Customize ServiceNow applications/modules using scripting, workflows, Flow Designer, UI Policies, Business Rules, Client Scripts, and ACLs.
• Implement end-to-end asset lifecycle management processes for hardware and software assets.
• Configure software normalization, reconciliation, and license management processes in SAM Pro.
• Manage hardware inventory, procurement, stockrooms, contracts, and lifecycle tracking in HAM Pro.
• Develop integrations between ServiceNow and third-party tools such as SCCM, Intune, Jamf, Flexera, Snow, or discovery tools.
• Work with CMDB, Discovery, Service Mapping, and Asset Management data models.
• Create and maintain reports, dashboards, KPIs, and compliance metrics.
• Collaborate with stakeholders, business analysts, and IT teams to gather requirements and deliver solutions.
• Perform platform upgrades, testing, troubleshooting, and performance tuning.
• Ensure adherence to ServiceNow best practices and governance standards.
• Support audits, software compliance, and asset optimization initiatives.

Required Skills

• 5+ years of ServiceNow development experience.
• Strong hands‑on experience with:
• Hardware Asset Management (HAM Pro)
• Software Asset Management (SAM Pro)
• CMDB & Discovery
• Flow Designer & IntegrationHub
• Service Catalog & Workflows
• JavaScript, Glide APIs, REST/SOAP APIs
• Experience with software normalization and reconciliation processes.
• Knowledge of software licensing models and compliance management.
• Experience integrating ServiceNow with SCCM, Intune, Active Directory, or procurement systems.
• Good understanding of ITIL processes.
• Strong analytical and troubleshooting skills.
• Excellent communication and stakeholder management skills.