ServiceNow SAM Pro Implementation Specialist

People Prime Worldwide

Hyderabad

Hybrid

INR 800,000 - 1,200,000

Part time

14 days+

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Job summary

A leading consulting firm is looking for a ServiceNow SAM Pro Implementation Specialist to oversee the greenfield deployment of Software Asset Management. The role involves designing SAM processes, ensuring compliance with licensing, and configuring integrated systems. Ideal candidates will have robust experience in ServiceNow, software license management, and excellent communication skills. This is a hybrid position based in Hyderabad requiring technical expertise and a relevant bachelor's degree.

Qualifications

Strong hands-on experience in ServiceNow SAM Pro implementation.
Expertise in software license management, compliance, and optimization.
Familiarity with Discovery and Inventory Management processes.

Responsibilities

Design and implement ServiceNow SAM Pro module for software asset lifecycle management.
Define SAM strategy, governance, and operating model.
Integrate SAM Pro with CMDB, Discovery, and tools.

Skills

ServiceNow SAM Pro implementation

Software license management

Compliance and optimization

ServiceNow configuration

Integration using REST/SOAP APIs

Stakeholder management

Communication skills

Education

Bachelor’s degree in Computer Science/Engineering

ServiceNow CSA certification

Job description

Our client is prominent Indian multinational corporation specializing in information technology (IT), consulting, and business process services and its headquartered in Bengaluru with revenues of gross revenue of ₹222.1 billion with global work force of 234,054 and listed in NASDAQ and it operates in over 60 countries and serves clients across various industries, including financial services, healthcare, manufacturing, retail, and telecommunications. The company consolidated its cloud, data, analytics, AI, and related businesses under the tech services business line. Major delivery centers in India, including cities like Chennai, Pune, Hyderabad, and Bengaluru, kochi, kolkata, Noida.

Job Title: ServiceNow SAM Pro Implementation Specialist

Location: Hyderabad

Mode of Work: Hybrid

Job Type: Contract to hire.

Job Description:

We are seeking an experienced ServiceNow SAM Pro Implementation Specialist to lead the greenfield deployment of the Software Asset Management Professional module. The role involves designing and implementing SAM processes, integrating with CMDB and procurement systems, and ensuring compliance with software licensing and optimization best practices.

Key Responsibilities

Design and implement ServiceNow SAM Pro module for end-to-end software asset lifecycle management.
Define SAM strategy, governance, and operating model aligned with CSDM and CMDB standards.
Configure license models, entitlements, reclamation workflows, and compliance rules.
Integrate SAM Pro with CMDB, Discovery, and third-party tools (procurement systems, inventory management, ERP).
Implement normalization, reconciliation, and compliance reporting for software assets.
Develop dashboards and reports for license utilization, compliance, and cost optimization.
Automate software reclamation and approval workflows using Flow Designer and IntegrationHub.
Ensure compliance with audit and regulatory requirements for software assets.
Conduct training and knowledge transfer for stakeholders and administrators.

Required Skills & Qualifications

Strong hands-on experience in ServiceNow SAM Pro implementation.
Expertise in software license management, compliance, and optimization.
Familiarity with Discovery and Inventory Management processes.
Proficiency in ServiceNow configuration (forms, workflows, business rules, UI policies).
Experience with integration using REST/SOAP APIs and third-party asset tools.
Excellent communication and stakeholder management skills.
ServiceNow Certified Implementation Specialist – SAM (preferred).

Nice-to-Have