SERVICENOW SAM LEAD DEVELOPER

Vrinda International; Pune District, Bengaluru, Hyderabad, Chennai District; Vor Ort; INR 2.500.000 - 4.200.000; Vollzeit

Zusammenfassung

Zoho is seeking an experienced ServiceNow SAM Lead Developer to drive SAM and APM implementations across multiple geographies in Pune/Bangalore/Hyderabad/Chennai.

You will architect workflows using Flow Designer, build REST/SOAP integrations with IntegrationHub and MID Server, and deliver comprehensive compliance reports and dashboards to optimize software asset management and licensing.

Qualifikationen

• 8–12 years of IT Services/ServiceNow experience with a strong focus on development.
• Proficiency in Flow Designer, workflow automation, and API integration patterns (REST/SOAP).
• Hands-on experience with IntegrationHub, MID Server configurations, and ServiceNow SAM Pro/APM.
• Solid understanding of Software Asset Lifecycle Management, license compliance, and reconciliation processes.
• Ability to create detailed compliance reports, dashboards, and manage CMDB data structures.

Aufgaben

• Design, develop, and maintain advanced Flow Designer processes and automated workflows for SAM operations.
• Engineer integrations using REST and SOAP APIs with IntegrationHub and MID Server.
• Produce compliance reports and interactive dashboards for software usage and licensing status.
• Define and manage CMDB relationships for accurate IT asset tracking and interdependencies.
• Configure and optimize SAM Pro and APM modules to support license management and reconciliation.
• Oversee full lifecycle of software assets from procurement to retirement, ensuring compliance.

Kenntnisse

ServiceNow development

Flow Designer

Workflow automation

REST API

SOAP API

IntegrationHub

MID Server

Dashboards & reporting

CMDB data modeling

SAM & APM knowledge

Tools

ServiceNow SAM Pro

APM modules

Jobbeschreibung

Pune / Bangalore / Hyderabad / Chennai, India

• State/Province Maharashtra
• Country India

Job Description

Summary

We are seeking an experienced ServiceNow SAM Lead Developer to drive the strategic implementation and optimization of Software Asset Management (SAM) and Application Portfolio Management (APM) solutions. In this pivotal role, you will architect and execute complex workflows, ensuring strict adherence to compliance standards while managing the entire software asset lifecycle. Your expertise will be instrumental in aligning IT asset management strategies with organizational goals, enhancing operational efficiency, and providing actionable insights through advanced reporting and dashboarding capabilities.

Responsibilities

• Design, develop, and maintain sophisticated Flow Designer processes and automated workflows to streamline SAM operations.
• Engineer robust integrations utilizing REST and SOAP APIs, leveraging IntegrationHub and the MID Server for seamless data exchange.
• Generate comprehensive compliance reports and interactive dashboards to monitor software usage and licensing status.
• Define and manage CMDB relationships to ensure accurate tracking of IT assets and their interdependencies.
• Configure and optimize ServiceNow SAM Pro and APM modules to support effective software license management and reconciliation.
• Oversee the full lifecycle of software assets, from procurement and deployment to retirement, ensuring regulatory compliance.

Requirements

• Possess 8 to 12 years of professional experience within the IT Services sector, with a strong focus on ServiceNow development.
• Demonstrate deep proficiency in Flow Designer, workflow automation, and API integration patterns (REST/SOAP).
• Show hands-on experience with IntegrationHub, MID Server configurations, and ServiceNow SAM Pro/APM functionalities.
• Exhibit a solid understanding of Software Asset Lifecycle Management, license compliance, and reconciliation processes.
• Be skilled in creating detailed compliance reports, dashboards, and managing CMDB data structures for IT Asset Management.
• Maintain a thorough knowledge of industry standards for software asset governance and regulatory requirements.