Unit Admin & Maintenance Head

Shoppers Stop; Patna; On-site; INR 350,000 - 480,000; Full time

Job summary

Shoppers Stop in Patna is seeking a facilities and admin professional with experience in retail and mall operations. You will oversee maintenance, housekeeping, security, and Administrative support to ensure smooth store functioning.

The role requires a technical qualification (B.Tech/B.E/ Diploma) with minimum 2 years' experience in facility management. You will coordinate energy management, vendor contracts, asset records, safety, and compliance across store operations.

Qualifications

• Technical qualification is mandatory (B.Tech / B.E / Diploma – Experience: 2 years minimum).
• Experience in retail, mall management, or admin & facility background preferred.
• Exposure to facility management and maintenance processes.

Responsibilities

• Ensure smooth store operations focusing on maintenance, housekeeping, security, and admin support.
• Coordinate preventive and corrective maintenance of equipment and building systems.
• Monitor energy consumption and identify energy-saving initiatives.
• Manage vendor negotiations, purchases, and contract closures.
• Ensure compliance with safety, fire, labour regulations and audits.
• Track inventory related to facility, scrap disposal, and asset records; maintain documentation.

Skills

Retail operations

Facilities management

Vendor negotiations

Education

B.Tech / BE / Diploma (2+ years)

Job description

We are looking for a candidate with experience in retail, mall management, or admin & facility background, preferably with exposure to facility management.

Technical qualification is mandatory (B.Tech / B.E / Diploma – Experience : 2 years minimum ).

Key Accountabilities / Responsibilities

Responsible for ensuring smooth functioning of store operations with focus on maintenance, housekeeping, security, and administrative support.

Maintenance & Facility Upkeep

• Ensure preventive and corrective maintenance of equipment, fixtures, and building infrastructure.
• Monitor civil, electrical, and facility maintenance activities.
• Ensure proper upkeep of store fixtures and asset documentation.
• Manage spares, repairs, and equipment servicing schedules.
• Monit or and optimize energy consumption.
• Identify and implement energy-saving initiatives.
• Liaise with fire department, RTO, labour, and other government bodies.
• Handle vendor negotiations, quotations, purchase orders, and contract closures.
• Manage procurement of non-trading items and maintain fixed asset records.
• Oversee renewal of contracts, licenses, and statutory approvals.
• Improve operational efficiency of equipment and utilities.
• Coordinate and ensure timely closure of equipment AMC renewal and ensure invoice closure as per defined SOP.

Operations Management

• Ensure smooth functioning of housekeeping, security, and reception activities.
• Schedule housekeeping and security staff in coordination with agency supervisors.
• Monitor adherence to checklists and operational standards.
• Ensure store surveillance and safe custody of keys.
• Manage incidents like shoplifting as per defined SOPs.

Training & Compliance

• Conduct training for housekeeping and security staff on conduct and safety protocols.
• Train security staff on theft prevention and handling procedures.
• Ensure statutory compliance related to safety, fire, labour, and other regulations.
• Coordinate safety audits and emergency preparedness training.

Reporting & Documentation

• Track inventory related to Facility , scrap disposal, and asset records.

Ensure proper documentation for all administrative processes