Senior Associate Infrastructure and Projects Admin

Air India; Mumbai; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Air India is seeking a Senior Associate Infrastructure and Projects Admin in Mumbai to oversee Workplace Administration, Facility Operations, and asset management. The role includes vendor management, compliance and safety, MIS reporting, project support for renovations, and ensuring safe, compliant, and uninterrupted operations.

Graduate with 3+ years in Administration/Facilities Management is preferred; knowledge of HVAC, electrical systems, and maintenance is valued.

Qualifications

• Graduate with 3+ years of experience in Administration/Facilities Management.
• Experience in vendor management and facility operations preferred.
• Strong ability to monitor utilities, cost, and assets.
• Coordinate maintenance, safety, compliance, and audits.
• Prepare MIS reports and dashboards for management.
• Assist in office renovations, relocations, and workplace improvements.
• Coordinate with vendors for timely service and cost control.
• Excellent communication and stakeholder management skills.

Responsibilities

• Support day-to-day administration and facility management operations.
• Monitor housekeeping, pantry, workspace management, stationery, mailroom, and employee support services.
• Coordinate preventive and corrective maintenance and vendor services.
• Maintain compliance records, licenses, audits, and safety documentation.
• Prepare daily, weekly, and monthly MIS reports and dashboards.
• Assist in office renovations, relocations, and workplace improvement projects.
• Coordinate with vendors for timely service and cost control.
• Respond to emergencies and support business continuity planning.

Skills

Facility management

Vendor management

Compliance & safety

Asset management

MIS reporting

Emergency response

Project coordination

Cost optimization

Education

Graduate in any discipline

Job description

Senior Associate Infrastructure and Projects Admin:

Workplace Administration & Facility Operations

• Support day-to-day administration and facility management operations to ensure smooth functioning of office premises.
• Monitor housekeeping, pantry, workspace management, stationery, mailroom, and employee support services.
• Conduct regular facility inspections and ensure timely closure of observations and service requests.
• The role includes strong technical knowledge of managing HVAC, LT electrical systems, civil works, MEP services, vendor contracts, and preventive/corrective maintenance activities to ensure safe, compliant, and uninterrupted business operations.

Facility Maintenance Coordination

• Coordinate preventive and corrective maintenance activities for office infrastructure, utilities, equipment, and building services.
• Track maintenance schedules and follow up with vendors to ensure timely completion of work.
• Maintain records of breakdowns, repairs, and maintenance activities.

Vendor & Service Management

• Monitor performance of facility management, technical, housekeeping, cafeteria, and maintenance vendors against defined SLAs.
• Escalate service deficiencies and ensure corrective actions are implemented.
• Verify vendor invoices, work completion reports, and service delivery records.

Compliance, Safety & Documentation

• Support implementation of statutory, safety, security, environmental, and workplace compliance requirements.
• Maintain compliance records, licenses, certificates, audit reports, and statutory documentation.
• Coordinate periodic safety inspections, drills, and compliance audits.

Asset & Inventory Management

• Maintain records of office assets,furniture, equipment, consumables, and inventory.
• Conduct periodic asset verification and ensure accurate documentation.
• Coordinate asset movement, allocation, repair, and disposal activities.

Utility & Cost Monitoring

• Track utility consumption including electricity, water, diesel, and other facility expenses.
• Support identification of cost-saving opportunities and efficiency improvement initiatives.
• Maintain records and reports related to facility operating expenses.

Stakeholder & Employee Support

• Act as the first point of contact for facility-related requests from employees and internal stakeholders.
• Coordinate with business functions to resolve workplace and infrastructure issues promptly.
• Ensure timely response and closure of employee grievances related to workplace facilities.

MIS & Reporting

• Prepare daily, weekly, and monthly MIS reports covering service requests, maintenance activities, vendor performance, compliance status, and operational metrics.
• Maintain facility dashboards, trackers, and performance reports for management review.

Project & Workplace Improvement Support

• Assist in execution of office renovation, relocation, refurbishment, and workplace enhancement projects.
• Coordinate with vendors, contractors, and internal stakeholders for project implementation and progress tracking.
• Ensure timely completion of assigned facility improvement initiatives.

Emergency Response Support

• Assist in incident management, emergency response activities, and business continuity arrangements.
• Coordinate with facility teams and service providers during emergencies and critical situations.

Continuous Improvement

• Identify opportunities to improve service quality, operational efficiency, employee experience, and cost effectiveness.
• Support implementation of digital tools, automation initiatives, and process improvements within facility management.
• The role includes managing HVAC, HT/LT electrical systems, civil works, MEP services, vendor contracts, and preventive/corrective maintenance activities to ensure safe, compliant, and uninterrupted business operations. Strong technical knowledge of HVAC, HT/LT electrical systems, civil maintenance, utilities, and workplace infrastructure management.
• S Experience in vendor management, AMC administration, budgeting, and statutory/EHS compliance.S

Eligibility Criteria:

• Graduate in any discipline.
• Minimum 3 years of experience in Administration / Facilities Management / Workplace Operations.
• Experience in vendor management and facility operations preferred.