UK Technical Support (Voice Process)

Your Pitchh; Bengaluru; On-site; INR 675,000 - 825,000; Full time

Job summary

Your Pitchh in Bangalore is seeking a UK Technical Support (Voice Process) professional for a day shift role. You will handle customer inquiries by voice, resolve issues with accurate information, and document interactions in the CRM. Excellent English and Hindi communication is essential, with 1 year of experience and basic technical knowledge.

Graduation and PUc are required. Bangalore candidates are preferred for this position at Manyata Tech Park, Bengaluru, with an up-to 7.5 LPA salary and

Qualifications

• Graduation and Under Graduate (PUC) are mandatory.
• Minimum 1 year of experience is required.
• Excellent communication in English and Hindi is mandatory.

Responsibilities

• Respond to customer inquiries via phone.
• Resolve customer issues with accurate and timely information.
• Document interactions and resolutions in the system.
• Handle multiple requests efficiently and escalate when needed.
• Maintain accuracy and attention to detail in communications.
• Ensure customer satisfaction with prompt, professional service.

Skills

English & Hindi communication

Basic technical knowledge

Education

Graduation

PUC/Under Graduate

Job description

Hiring for UK Technical Support (Voice Process)

Immediate joiners only

Requirements:

Graduation and Under Graduate(PUC)

Basic Technical Knowledge

Minimum 1 year of experience is mandatory

Excellent communication in ENGLISH and HINDI is mandatory

Candidates in Bangalore are preferred

Job Description:

We are seeking a detail-oriented and customer-focused professional for our Voice Process role. In this position, you will handle customer inquiries, support requests, and issue resolution through call. The ideal candidate must have strong communication skills in english and Hindi, the ability to manage multiple tasks efficiently, and a commitment to delivering high-quality customer service.

Roles and Responsibilities:

• Respond to customer inquiries via call.
• Resolve customer issues by providing accurate and timely information.
• Document all interactions and resolutions in the system.
• Handle multiple customer requests simultaneously with efficiency.
• Escalate complex issues to appropriate teams when necessary.
• Maintain a high level of accuracy and attention to detail in communication.
• Ensure customer satisfaction by delivering prompt and professional service.
• Follow company guidelines and procedures for handling customer interactions.

Shifts:

Day Shift (5 days working & 2 Rotational Week-off)

Salary :

Up to 7.5 LPA

Location:

Manyata Tech Park, Bangalore