Urgent Hiring | International Voice Process | MNC BPO | CSA | CSR |

Circle Consulting; Bengaluru; On-site; INR 350,000 - 450,000; Full time

Benefits offered by this job

UK & US Shift

Cab facility 25 kms from location

Fast-track career growth

Supportive work environment

Job summary

Circle Consulting in Bangalore is hiring Customer Support Associates for voice-process roles across multiple MNC BPOs. Immediate joiners are encouraged.

We seek candidates with excellent spoken English, strong communication and active listening skills, and basic computer knowledge. Freshers or those with up to 1 year of experience can apply; night shifts included. UK & US shifts offered.

Qualifications

• Freshers or candidates with a minimum of 1 year of experience can apply.
• Any Graduate or Undergraduate (12th pass) educational background accepted.
• Excellent spoken English is mandatory.
• Night shifts are part of the role; immediate joiners preferred.

Responsibilities

• Handle inbound calls related to product or service.
• Understand customer requirements and provide prompt solutions.
• Deliver excellent customer service with professionalism and empathy.
• Maintain accurate records of customer interactions.
• Ensure customer satisfaction by following quality standards.
• Coordinate with internal teams for issue resolution when required.

Skills

Excellent spoken English

Strong communication

Active listening

Basic computer knowledge

Education

Graduate or Undergraduate (12th pass)

12th pass

Job description

Hiring - Customer Support Associates - Voice Process for multiple MNC BPOs in Bengaluru.

Work Location: Bangalore

Immediate Joiners Only

About the Role

Hiring Customer Representatives for an US & UK process. We are looking for candidates with excellent communication skills both written & spoken who can confidently interact with customers and provide timely and effective resolutions.

Key Responsibilities

• Handle Inbound calls related to product or service
• Understand customer requirements and provide prompt solutions
• Deliver excellent customer service with professionalism and empathy
• Maintain accurate records of customer interactions
• Ensure customer satisfaction by following quality standards
• Coordinate with internal teams for issue resolution when required

Requirements

• Freshers and candidates with a minimum of 1 year of experience can apply
• Any Graduate or Undergraduate (12th pass)
• Excellent spoken English skills are mandatory
• Comfortable working in night shifts
• Strong communication and active listening skills
• Basic computer knowledge required
• Immediate joiners preferred

What We Offer

• UK & US Shift
• Location: Bangalore
• Salary: Up to 4.5 LPA
• Cab Facility up to 25 kms from the work location
• Fast-track career growth opportunities
• Supportive and collaborative work environment