International Customer Support Executive - Voice Process | Night Shift

JobShop; Bengaluru; On-site; INR 320,000 - 700,000; Full time

Benefits offered by this job

Attractive salary package

Incentives

5 days working

Career growth

Transport facility

Immediate joining

Job summary

JobShop in Bengaluru is seeking an international voice process and customer support professional to handle inbound calls and resolve queries from international customers. You will manage accounts, billing, orders, and services while updating CRM records and delivering high-quality service to meet targets.

Open to freshers and experienced candidates with excellent English communication, this role requires willingness to work in rotational/night UK/US shifts and work from office locations in

Qualifications

• Freshers and experienced candidates welcome.
• Excellent verbal communication skills in English.
• Willingness to work in rotational/night shifts.

Responsibilities

• Handle inbound calls from international customers and resolve queries efficiently.
• Provide support related to accounts, billing, orders, services, and general customer concerns.
• Maintain accurate customer records and update CRM systems.
• Deliver excellent customer service while meeting quality, productivity, and customer satisfaction targets.

Skills

International voice

Customer service

Inbound calling

Customer support

CRM

Communication skills

BPO

Call center

UK shift

US shift

Customer satisfaction

Bengaluru

Education

Undergraduate or Graduate

Job description

Job Responsibilities:

• Handle inbound calls from international customers and resolve queries efficiently.


• Provide support related to accounts, billing, orders, services, and general customer concerns.


• Maintain accurate customer records and update CRM systems.


• Deliver excellent customer service while meeting quality, productivity, and customer satisfaction targets.

Location: Manyata Tech Park / Bellandur / Whitefield, Bengaluru (Work from Office)

Salary: 3.2 LPA 7 LPA + Shift Allowance + Incentives

Shift: UK / US Rotational Shift

Eligibility:

• Undergraduate or Graduate candidates can apply.


• Freshers and experienced candidates are welcome.


• Excellent verbal communication skills in English.


• Willingness to work in rotational/night shifts.

Key Skills:

International Voice Process, Customer Service, Inbound Calling, Customer Support, CRM, Communication Skills, BPO, Call Center, UK Shift, US Shift, Customer Satisfaction, Bengaluru

Benefits:

• Attractive salary package with incentives


• 5 Days Working


• Career growth opportunities


• Transport facility as per company policy


• Immediate joining opportunities