TSE

Dalmia Bharat; Kolkata District; On-site; INR 350,000 - 700,000; Full time

Job summary

TSE-Bankura is seeking a Technical Services Engineer to drive trade sales through regular dealer visits and active site engagement in Kolkata. You will enrol masons and contractors, convert sites for dealer networks, and address product quality issues with timely resolutions. Strong communication with field teams is essential.

The role requires on-site presence at construction sites, managing customer queries, and providing tech-enabled sales support to grow market share in the region.

Qualifications

• Understanding of CRM/sales management tools and dealer networks.
• Ability to read pricing strategies and profitability in deals.
• Experience with technical sales in construction materials is advantageous.

Responsibilities

• Visit dealers and sub-dealers regularly to drive sales and market presence.
• Enrolment of masons and contractors to expand the distributor network.
• Convert sites into dealer/sub-dealer opportunities and manage relationships.
• Attend to product quality complaints and coordinate resolutions.
• Provide on-site service support at construction locations.

Skills

CRM knowledge

Dealer app

ASO App

SAP

Education

BE/BTech preferred

Diploma preferred

Tools

SAP

Job description

TSE-Bankura

Location: Kolkata, West Bengal, India

Job details

• Role : Technical services Engineer
• Function :Trade Sales
• Level : Executive/ Sr. Executives

Key Responsibilities

Support achievement of sales target & take measures to increase market share through:

• Regular visit to dealers and sub dealers
• Enrolment of mason and contractors
• Conversion of sites for dealer and sub dealer wise
• Attending product quality complaints and resolution
• Services to construction sites

Knowledge, Skills and Experience

• Familiar with CRM / Sales management applications like Dealer App / ASO App, SAP etc.
• Understanding of Distribution Networks: Knowledge of logistics, supply chain management, and distributor relationships.
• Financial Acumen: Ability to understand pricing strategies, cost structures, and how to create profitable deals.

Experience required for the role

• If BE / BTech – Min 1 + Years of Experience
• If Dip Min 3 + Years of Experience
• No Freshers

• Had worked in similar Role- Ideally On Roll from Cement, Building Material, Construction Chemical etc
• If -Off Roll (From Cement Organisation) – Subject to ZTH clearance.
• Refrain from Construction site

Additional Skill / Knowledge - Required

• Orientation towards techno commercial sales
• Knowledge & Skill to Influence,Influencers like Contractors, Engineers, Masons etc
• Hands on Experience in handling Customer complaints & Technical queries

About Us

A merger of experience and expertise, Dalmia is the pioneer and leader in innovation for the last seven decades. Our growth story is the effort of our people and our management. We believe in providing a friendly and open-door culture with the opportunity to work in the best areas as well as explore the capacity of the organization and one'sown potential

The purpose of this role is to use technical knowledge along with the sales skills to provide advice and support on a range of products, for which a certain level of expertise is required.