Travel Sales Executive

Tahini Hospitality Private Limited (Velvet Vacation); Mumbai Suburban; In loco; INR 300.000 - 420.000; Tempo pieno

Descrizione del lavoro

Tahini Hospitality Private Limited (Velvet Vacation) in Mumbai Suburban is seeking a Travel Sales Executive to drive travel package sales, advise clients on destinations, and ensure smooth bookings. You will engage with clients, propose suitable packages, and manage the booking workflow.

Ideal candidates are graduates with 2–4 years in sales or customer service, fluent in Gujarati, and proficient with travel booking systems.

Competenze

• Graduate with a Bachelor's degree in any field.
• 2–4 years of experience in sales or customer service.
• Gujarati language proficiency mandatory.
• Strong communication and interpersonal skills.

Mansioni

• Sales and customer service: Engage with clients to understand travel needs and recommend packages.
• Booking and coordination: Manage flights, accommodations, car rentals, and tours.
• Client relationship management: Build and maintain relationships for repeat business.
• Market knowledge: Stay updated on travel trends, destinations and promotions.
• Administrative tasks: Manage client information and payments efficiently.
• Problem resolution: Address client issues before, during, and after travel.

Conoscenze

Gujarati language

Interpersonal skills

Sales skills

Customer service

Teamwork

Organization

Booking systems

Basic computer skills

Formazione

Bachelor's degree (any field)

Descrizione del lavoro

Job Summary

As a Travel Sales Executive, you will be responsible for selling travel packages, advising clients on travel options, and ensuring a seamless booking process. The ideal candidate will be a proactive individual with strong communication skills, a passion for travel, and the ability to work in a fast-paced environment.

Key Responsibilities

• Sales and Customer Service: Engage with clients to understand their travel needs and recommend suitable travel packages and services.
• Booking and Coordination: Handle all aspects of travel bookings, including flights, accommodations, car rentals, and tours.
• Client Relationship Management: Build and maintain strong relationships with clients to ensure repeat business and referrals.
• Market Knowledge: Stay up-to-date with travel trends, destinations, and promotions to provide informed recommendations to clients.
• Administrative Tasks: Manage client information, process payments, and handle travel documentation efficiently.
• Problem Resolution: Address and resolve any issues or concerns clients may have before, during, and after their travel experience.

Qualifications

• Education: Graduate (Bachelors degree in any field)
• Experience: 2 to 4 years of experience in sales or customer service, preferably in the travel industry.
• Language: Proficiency in Gujarati is mandatory. Knowledge of additional languages is a plus.
• Skills:
  • Strong interpersonal and communication skills
  • Customer-oriented with a friendly and professional demeanour
  • Ability to work independently and as part of a team
  • Excellent organizational and multitasking abilities
  • Basic computer skills and familiarity with travel booking systems

Preferred Attributes

• Enthusiasm for travel and a keen interest in exploring new destinations
• Ability to adapt quickly to changing situations and client needs
• Positive attitude and a proactive approach to problem-solving