Sales Executive

M/s The Wave; Sector 10; On-site; INR 180,000 - 300,000; Full time

Benefits offered by this job

Health insurance

Annual bonus

Provident fund

Food allowance

Job summary

The Wave is seeking a motivated Sales Executive to coordinate with clients via phone, email, and messaging platforms. You will understand travel requirements, explain suitable tour packages, itineraries, and services to clients, and drive bookings with timely follow-ups.

You'll manage client communications throughout the sales and booking process, assist with required travel documentation, and collaborate with internal teams to ensure smooth service delivery.

Qualifications

• 6 months of sales experience required.
• Proficient with CRM tools.
• Strong communication skills.
• Proven sales, negotiation and follow-up abilities.
• Customer-oriented and proactive approach.
• Proficient with MS Office applications.

Responsibilities

• Coordinate with clients through phone, email, WhatsApp and other channels.
• Understand clients' travel requirements, preferences and budgets.
• Explain and recommend tour packages, itineraries, inclusions and services to clients.
• Handle client inquiries and provide timely and accurate information.
• Follow up with leads to convert inquiries into bookings.
• Maintain regular communication with clients throughout the sales and booking process.
• Assist clients with travel and booking documentation.
• Coordinate with internal teams to ensure smooth processing of bookings.

Skills

CRM tools

MS Office

Communication

Negotiation

Follow-up

Customer focus

Teamwork

Self-driven

Job description

Role & responsibilities

• Coordinate with clients through phone calls, emails, WhatsApp, and other communication channels.
• Understand clients' travel requirements, preferences, and budgets.
• Explain and recommend suitable tour packages, itineraries, inclusions, and services to clients.
• Handle client inquiries and provide timely and accurate information.
• Follow up with leads and prospective clients to convert inquiries into confirmed bookings.
• Maintain regular communication with clients throughout the sales and booking process.
• Assist clients with the required travel and booking documentation and ensure all necessary documents are collected.
• Coordinate with internal teams and service providers to ensure smooth processing of bookings.

Preferred candidate profile

• Minimum 6 months of experience in sales, preferably in travel, tourism, hospitality, or a related industry.
• Good knowledge and practical experience with CRM tools.
• Strong communication and interpersonal skills.
• Good sales, negotiation, and follow-up skills.
• Customer-oriented and proactive approach.
• Good knowledge of Microsoft Office applications.
• Ability to understand client requirements and recommend appropriate travel solutions.
• Ability to work independently as well as in a team.

Perks and benefits

• Health insurance
• Annual bonus
• Provident fund
• Food allowance