Travel Sales Executive

RSK Travel Consultants; Gurugram District; On-site; INR 350,000 - 600,000; Full time

Benefits offered by this job

Competitive salary with incentives

Incentives based on performance

Training and guidance on B2B travel

Job summary

RSK Travel Consultants in Gurgaon, Haryana is hiring a B2B Travel Sales / Agent Onboarding Executive. You will develop our network of B2B travel-agent partners through calling, lead generation, follow-ups and relationship building.

You will regularly connect with travel agencies and tour operators to introduce services and encourage registration and transactions. Freshers with strong communication may also be considered.

Qualifications

• 2–4 years of experience in sales, telecalling, business development, customer service or travel-related roles.
• Freshers with strong communication skills and an interest in the travel industry may also be considered.
• Prior experience in B2B sales, telecalling or travel-agent calling will be an advantage.
• Good verbal and written communication skills.
• Comfortable making a high volume of outbound calls.
• Confident speaking with travel agents and business owners over the phone.
• Basic understanding of travel, tourism, hotels, visas or holiday packages is preferred.
• Good follow-up and relationship-building skills.

Responsibilities

• Build and maintain a network of B2B travel-agent partners through calls and follow-ups.
• Identify agents with visa, hotel or holiday package requirements and register them.
• Explain B2B visa, hotel and holiday package services clearly and professionally.
• Coordinate with internal teams for detailed requirements and onboarding.
• Maintain CRM records, call outcomes and status updates.
• Convert leads into active B2B travel-agent accounts.
• Coordinate with Visa, Hotels, Packages and Operations teams for agent requirements.

Skills

B2B Sales

Travel Sales

Telecalling

Lead Generation

Agent Onboarding

Business Development

CRM

WhatsApp

Email Communication

Travel Agents

Education

Graduate

Tools

CRM software

Job description

Location: Gurgaon, Haryana

Experience Required: 02 years

Industry: Travel & Tourism

Employment Type: Full Time, Permanent

Work Location: In Person

About Us

We are a growing travel company based in Gurgaon, providing B2B travel solutions to travel agents and travel professionals across India.

Our B2B services include Visa Services, Hotels, Holiday Packages and other travel-related solutions designed to help travel agents serve their clients efficiently and competitively.

Job Description

As a B2B Travel Sales & Agent Onboarding Executive, you will be responsible for developing our network of B2B travel-agent partners through calling, lead generation, follow-ups and relationship building.

You will regularly connect with travel agencies, independent travel agents, tour operators and other travel professionals to introduce our services and encourage them to register and transact with us.

Key Responsibilities

1. B2B Lead Generation

• Identify and generate leads for potential travel agents, tour operators and travel agencies through online research, databases, social media, directories and other sources.
• Build and maintain a database of prospective B2B travel partners.
• Identify agents who may have requirements for visas, hotels, holiday packages and other travel services.
• Continuously expand the company's B2B travel-agent network.

2. Outbound Calling

• Make regular outbound calls to prospective travel agents and introduce the company's B2B services.
• Understand the agent's business profile and identify their travel-service requirements.
• Explain our B2B Visa, Hotel and Holiday Package services clearly and professionally.
• Handle basic queries and coordinate with the concerned internal team for detailed requirements.
• Maintain a professional and positive approach during calls.

3. Agent Onboarding

• Convert interested travel agents into registered B2B partners.
• Explain the onboarding/registration process and assist agents in completing the required information and documentation.
• Follow up with interested agents until the onboarding process is completed.
• Ensure newly onboarded agents understand the available services and how to raise their requirements with our team.

4. Follow-Ups & Lead Conversion

• Regularly follow up with prospective and interested travel agents through phone, WhatsApp and email.
• Maintain proper records of calls, discussions, follow-ups and lead status.
• Reconnect with inactive or previously contacted agents to generate new opportunities.
• Work towards converting leads into active B2B travel-agent accounts.

5. B2B Relationship Building

• Develop professional relationships with travel agents and maintain regular communication.
• Understand agents' recurring requirements and communicate relevant products, offers and services.
• Share appropriate information about new visa services, hotel deals, packages and other B2B offerings.
• Coordinate with the sales and operations teams to ensure smooth handling of agent requirements.

6. CRM & Reporting

• Maintain accurate lead and agent information in the company's CRM/database.
• Update call outcomes, follow-up dates, onboarding status and business opportunities.
• Maintain daily activity reports covering calls, leads generated, follow-ups and onboardings.
• Ensure no qualified lead is missed due to inadequate follow-up.

7. Team Coordination

• Coordinate with the Visa, Hotels, Packages and Operations teams for agent requirements.
• Forward qualified enquiries to the relevant sales/operations team.
• Follow up internally to ensure that agent enquiries are addressed on time.
• Support the senior B2B sales team in converting opportunities into business.

Requirements

• 2–4 years of experience in sales, telecalling, business development, customer service or travel-related roles.
• Freshers with strong communication skills and an interest in the travel industry may also be considered.
• Prior experience in B2B sales, telecalling or travel-agent calling will be an advantage.
• Good verbal and written communication skills.
• Comfortable making a high volume of outbound calls.
• Confident speaking with travel agents and business owners over the phone.
• Basic understanding of travel, tourism, hotels, visas or holiday packages is preferred.
• Good follow-up and relationship-building skills.
• Comfortable using WhatsApp, email, Excel/Google Sheets and CRM software.
• Ability to maintain accurate lead records and follow a structured follow-up process.
• Target-oriented and motivated to achieve lead-generation and onboarding targets.
• Ability to work independently as well as part of a team.
• Must be based in Gurgaon/Gurugram or nearby and willing to work from the Gurgaon office.

Preferred Qualifications

• Graduate in any discipline.
• Diploma/Degree in Travel & Tourism, Hospitality, Business Management or a related field will be an advantage.
• Previous experience with a travel agency, tour operator, OTA, hotel company or visa consultancy is preferred.
• Existing familiarity with the travel-agent/B2B travel ecosystem will be an added advantage.

Key Performance Indicators (KPIs)

The candidate will primarily be evaluated on:

• Number of qualified B2B travel-agent leads generated.
• Number of outbound calls and meaningful conversations.
• Number of follow-ups completed.
• Number of new travel agents onboarded.
• Number of newly onboarded agents becoming active.
• Enquiries/business generated from onboarded agents.
• Accuracy and regularity of CRM/database updates.
• Response and follow-up discipline.

What We Offer

• Competitive salary with performance-based incentives.
• Opportunity to earn incentives based on B2B lead generation, agent onboarding and business conversion.
• Exposure to Visa Services, Hotels, Holiday Packages and B2B Travel Sales.
• Opportunity to develop a strong network within the travel-agent community.
• Training and guidance on B2B travel products and services.
• Career growth opportunities within the B2B sales and travel business.
• Opportunity to work with a growing travel company and gain hands-on experience across multiple travel products.

Ideal Candidate

We are looking for someone who is confident on the phone, energetic, persistent with follow-ups and comfortable speaking to new people every day.

The candidate should enjoy sales and relationship building and should be willing to make outbound calls, identify opportunities and convert interested travel agents into active B2B partners.

If you are a fresher or have 0–2 years of experience and want to build your career in B2B Travel Sales, this role can provide a strong platform to learn and grow.

Role Details

Role: B2B Travel Sales / Business Development Executive

Department: B2B Sales & Business Development

Industry: Travel & Tourism

Employment Type: Full Time, Permanent

Work Location: Gurgaon, Haryana – In Person

Experience: 0–2 Years

Education: Any Graduate

Job Type: Calling, Lead Generation, B2B Sales & Agent Onboarding

Key Skills

B2B Sales Travel Sales Telecalling Lead Generation Agent Onboarding Business Development Travel Agents B2B Travel Visa Services Hotels Holiday Packages Follow-Ups Lead Conversion Customer Relationship Management CRM WhatsApp Email Communication