B2B Sales & Support Executive

My Trip Cart; Gurugram District; On-site; INR 300,000 - 600,000; Full time

Job summary

Satkar Travels Pvt Ltd is seeking a proactive B2B Sales & Support Executive to drive agent engagement and business growth from its Gurgaon location. You will manage onboarding, agent queries, and cross-sell Flights, Hotels, and Holiday Packages through our B2B portal.

Ideal candidates have 1+ year in travel sales or B2B operations, strong MS Excel and CRM skills, and fluency in English and Hindi. This full-time role offers a fast-paced, collaborative work environment.

Qualifications

• Minimum 1 year of experience in Travel Sales, B2B Operations, or Travel Support.
• Freshers with strong computer skills and a passion for travel industry are encouraged to apply.
• Proficient in English and Hindi.

Responsibilities

• Onboard and expand the agent network for the B2B portal.
• Maintain regular communication with registered agents and provide operational support.
• Source competitive quotes from suppliers for Flights, Hotels, and Tour Packages.
• Negotiate pricing and terms with vendors and follow up to convert inquiries into bookings.
• Manage CRM data and agent interactions using Excel.

Skills

Negotiation

Relationship management

Communication

Follow-up discipline

Tools

MS Excel

CRM software

B2B portals

Job description

We are looking for an energetic and goal-oriented B2B Sales & Support Executive to drive agent engagement and business growth. You will serve as the core bridge between our B2B portal and travel agents - managing existing client relationships, onboarding new travel agents, and assisting them with queries across Flights, Hotels, and Holiday Packages .

Key Responsibilities

• Agent Onboarding & Expansion: Actively prospect and pitch our B2B portal services to potential travel agents, registering new partners to expand our active agent network.
• Relationship Management & Support: Maintain regular communication with registered agents to ensure ongoing portal activity, resolve technical issues, and deliver dedicated operational support.
• Multi-Product Query Sourcing: Analyze agent requirements for Flights, Hotels, and Tour Packages , source competitive quotes from suppliers/vendors, and provide tailored solutions.
• Negotiation & Deal Closing: Negotiate optimal pricing and terms with vendors, maintaining a disciplined follow-up schedule with agents to convert inquiries into confirmed bookings.
• CRM & Data Management: Keep all agent interactions, onboarding pipelines, and booking queries updated in real-time using CRM software and MS Excel.

What We Are Looking For

• Industry Background: Minimum 1 year of experience in Travel Sales, B2B Operations, or Travel Support. (Freshers with strong computer skills and a passion for the travel industry are also encouraged to apply).
• Product Knowledge: Practical understanding of B2B booking systems across Flights, Hotels, and Holiday Packages.
• Language Proficiency: Excellent written and verbal communication skills in both English and Hindi.
• Technical Skills: High proficiency in MS Excel (VLOOKUP, Pivot Tables, data management) along with hands-on experience using B2B portals and CRM software.
• Professional Etiquette: Disciplined follow-up habits, strong negotiation abilities, and a client-focused attitude.
• Salary: No bar for the right candidate - we value talent and performance!
• Career Growth: Fast-track advancement opportunities in a dynamic travel-tech environment.
• Culture: Collaborative, high-energy, and supportive work environment.

Location: Satkar Travels Pvt Ltd, 1st Floor, Plot No 2027-P, Sector 45, Gurgaon

Job Type: Full-time

About the Company

Established in 2010, Satkar Travels Private Limited is an IATA-accredited travel management company. We are committed to providing exceptional travel experiences and empowering our travel agent network through cutting-edge B2B portals and dedicated partner support across Flights, Hotels, and Customized Tour Packages .