Travel Help Desk Executive

Techno Sportswear; Bengaluru; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Techno Sportswear is seeking a Travel Desk Specialist to orchestrate end-to-end travel for domestic and international itineraries. You will manage flight ticketing, hotel bookings, and ground transportation while ensuring policy compliance and cost efficiency.

The role requires experience coordinating travel for CXOs or senior leaders, strong vendor relationships, and excellent problem-solving abilities. Fluency with travel platforms and visa documentation is essential for timely, confidential

Qualifications

• 2-5 years of corporate travel management experience
• Hands-on experience with domestic & international flight ticketing
• Strong hotel and ground transportation coordination skills
• Experience managing travel for CXOs or senior executives
• Knowledge of travel booking platforms and GDS systems (Amadeus, Galileo, Sabre)
• Understanding of international travel documentation and visas
• Strong negotiation and vendor management skills
• Excellent communication, coordination, multitasking and problem-solving abilities
• Professionalism, confidentiality and attention to detail
• Ability to handle urgent requests and last-minute changes

Responsibilities

• Domestic & International Travel: manage end-to-end travel arrangements including bookings, ticketing, cancellations, rescheduling, and itineraries.
• Flight Ticketing: handle reservations, fare comparisons, policy adherence, ticket changes, refunds.
• Hotel Bookings: coordinate reservations based on requirements, location, budget, and leadership preferences.
• Ground Transportation: arrange airport transfers, cabs, chauffeur-driven vehicles, and local transport.
• CXO & Leadership Travel: provide dedicated travel support to CXOs and senior management with confidentiality and quick turnaround.
• Travel Documentation: assist with visa coordination, passport docs, travel insurance, and other international requirements.
• Vendor Management: coordinate with travel agencies, airlines, hotels, and transport vendors for pricing and service.
• Travel Expense Management: maintain travel records, trackers, invoices and expense reports.
• Emergency Support: manage last-minute changes, cancellations, delays and urgent requests.
• Policy Compliance: ensure bookings adhere to company policies and approvals

Skills

Corporate travel management

Flight ticketing

Vendor management

GDS proficiency

CXO travel coordination

Attention to detail

Job description

Key Responsibilities

• Domestic & International Travel: Manage end-to-end travel arrangements, including domestic and international flight bookings, ticket issuance, cancellations, rescheduling, and itinerary management.
• Flight Ticketing: Handle flight reservations, fare comparisons, travel policies, ticket changes, refunds, and related documentation.
• Hotel Bookings: Coordinate hotel reservations based on business requirements, location, budget, and leadership preferences.
• Ground Transportation: Arrange airport transfers, cabs, chauffeur-driven vehicles, and other local transportation requirements.
• CXO & Leadership Travel: Provide dedicated travel support to CXOs and senior management, ensuring confidentiality, flexibility, quick turnaround times, and personalized service.
• Travel Documentation: Assist with visa coordination, passport-related documentation, travel insurance, and other international travel requirements.
• Vendor Management: Coordinate with travel agencies, airlines, hotels, and transportation vendors to ensure competitive pricing and reliable service.
• Travel Expense Management: Maintain travel records, booking trackers, invoices, payment details, and expense reports.
• Emergency Support: Handle last-minute changes, cancellations, delays, and urgent travel requests efficiently.
• Policy Compliance: Ensure all travel bookings adhere to company policies, approved budgets, and authorization procedures.

Required Qualifications & Skills

• 2-5 years of relevant experience in corporate travel management, travel desk operations, or travel coordination.
• Hands‑on experience in both domestic and international flight ticketing.
• Strong experience in hotel reservations and ground transportation arrangements.
• Prior experience managing travel for CXOs, senior executives, or leadership teams is essential.
• Knowledge of travel booking platforms, airline portals, GDS systems such as Amadeus, Galileo, or Sabre, and travel agency coordination.
• Understanding of international travel documentation, visa requirements, and travel itineraries.
• Strong negotiation, vendor management, and cost optimization skills.
• Excellent communication, coordination, multitasking, and problem-solving abilities.
• High level of professionalism, confidentiality, and attention to detail.
• Ability to manage urgent requests and last‑minute changes while maintaining service quality.