Assistant Manager - Travel Desk

NITCO; Mumbai; On-site; INR 800,000 - 1,200,000; Full time

Job summary

NITCO is seeking an experienced Travel Manager to oversee end-to-end domestic and international travel for the MD, Directors, CXOs and employees. You will manage bookings, visas, travel documentation and vendor negotiations, ensuring policy compliance and cost control.

The role requires 5–8 years in corporate travel management, exposure to senior leadership travel, and strong Excel/Travel MIS skills. Preference for IATA certification; Mumbai-based on-site position with after-hours support as

Qualifications

• Graduate in any discipline.
• 5–8 years of experience in corporate travel management.
• Experience handling travel for MDs, Directors, CXOs or senior leadership.
• Proficiency in MS Excel, Travel MIS and vendor management.
• IATA or equivalent travel and airline ticketing certification preferred.

Responsibilities

• Manage end-to-end travel arrangements for senior leadership and employees.
• Handle flight bookings, hotels, airport transfers and local transport.
• Coordinate international travel including visas, travel insurance, and documentation.
• Negotiate corporate rates with agencies, airlines and hotels.
• Maintain travel MIS with expenses, refunds and budget vs actuals.
• Ensure adherence to travel policy and approvals; assist with urgent travel needs.

Skills

Corporate Travel Management

Domestic & International Travel

Visa Processing

CXO Travel Management

Vendor Management

Education

IATA Certification (preferred)

Tools

MS Excel

Travel MIS

Job description

We are looking for an experienced professional to manage end-to-end domestic and international travel arrangements for the MD, Directors, Senior Leadership and employees.

Key Responsibilities

• Manage flight bookings, hotel reservations, airport transfers and local transportation.
• Handle urgent bookings, cancellations, rescheduling and last-minute itinerary changes.
• Coordinate international travel, including visas, travel insurance and documentation.
• Liaise with travel agencies, airlines, hotels and transport vendors to negotiate corporate rates.
• Track cancellations, refunds, unused tickets and airline credits.
• Ensure compliance with travel policies and approval procedures.
• Verify travel invoices and coordinate with Finance for payments and reconciliation.
• Maintain Travel MIS covering expenses, refunds, vendor performance and budget versus actuals.
• Provide support for urgent travel requirements beyond regular working hours, when required.

Candidate Requirements

• Graduate in any discipline with 5-8 years of experience in corporate travel management.
• Experience managing travel for MDs, Directors, CXOs or senior leadership is preferred.
• Strong knowledge of domestic and international travel, airline ticketing, visa processing, cancellations and refunds.
• Proficiency in MS Excel, Travel MIS and vendor management.
• Excellent coordination, negotiation and communication skills.
• High responsiveness, confidentiality and ability to work under pressure.
• IATA or equivalent travel and airline ticketing certification preferred.

Skills

• Corporate Travel Management
• Domestic and International Travel
• Visa Processing
• CXO Travel Management
• Vendor Management