Role & responsibilities
To manage and coordinate employee travel, accommodation, and related arrangements, ensuring smooth, timely, cost-effective, and comfortable travel experiences for employees, visitors, and business guests.
- Timely completion of travel and accommodation requests.
- Compliance with approved travel policies and budgets.
- Cost savings achieved through vendor negotiations and advance bookings.
- Accuracy of bookings, invoices, and travel documentation.
- Employee satisfaction with travel and stay arrangements.
- Vendor service quality and resolution of complaints.
- Timely submission of bills and travel expense reports.
- Effective utilization of guest houses and approved accommodation facilities.
Preferred candidate profile
- Graduate in any discipline; a qualification in Travel & Tourism, Hospitality, or Administration would be an advantage.
- 25 years of relevant experience in travel desk operations, hotel bookings, accommodation management, or corporate administration.
- Experience in a manufacturing organization, corporate office, or project-based environment would be preferred.
- Proficiency in MS Excel, Outlook, and other basic office applications.
- Experience with travel booking portals, hotel reservation systems, and vendor coordination.
Required Skills & Competencies
- Strong coordination, communication, and interpersonal skills.
- Good planning, organizational, and time-management abilities.
- Vendor management and negotiation skills.
- Cost-conscious approach and attention to detail.
- Ability to manage multiple requests and urgent requirements.
- Problem-solving ability and a service-oriented attitude.Professionalism, confidentiality, and employee-centric service delivery.