Travel Consultant

Privara Luxury Journeys; Hyderabad; On-site; INR 400,000 - 700,000; Full time

Benefits offered by this job

Cell phone reimbursement

Health insurance

Internet reimbursement

Paid sick time

Job summary

Privara Luxury Journeys is seeking a proactive Travel Consultant to manage the complete travel enquiry lifecycle and coordinate with DMC partners to craft personalized luxury itineraries.

You will handle client communications, identify requirements, and ensure timely quotations and smooth handovers to operations, while pursuing upsell opportunities and maintaining exceptional service standards.

Qualifications

• Strong communication and interpersonal skills demonstrated over calls.
• Experience in luxury travel, leisure travel, DMC coordination, or travel sales preferred.

Responsibilities

• Handle End-to-End Client Communication: Manage calls and communication with clients from the initial travel enquiry through to booking confirmation.
• Understand Client Requirements: Identify client travel preferences, budget, interests, expectations and special requirements.
• Lead Follow-Up & Conversion: Maintain consistent and professional follow-ups with prospective clients, address queries, manage negotiations and convert leads into bookings.
• Coordinate with DMCs: Work with DMCs and suppliers to obtain availability, itineraries, hotel options, experiences, transportation and quotations.
• Quotation Management: Request and evaluate quotations from DMCs based on client requirements and ensure details are captured.
• Proposal Preparation: Coordinate internally for customized itineraries and quotations and share them with clients.

Skills

Communication

Sales follow-up

Negotiation

DMC coordination

Education

Bachelor's degree

Job description

About the Role

We are looking for a proactive and client-focused Travel Consultant to join Privara Luxury Journeys. The role involves managing the complete travel enquiry lifecycle from the initial client interaction and understanding their requirements to coordinating with our DMC partners, following up and successfully closing the lead.

Key Responsibilities

• Handle End-to-End Client Communication: Manage calls and communication with clients from the initial travel enquiry through to booking confirmation.
• Understand Client Requirements: Identify the client's travel preferences, budget, interests, expectations and special requirements to create a personalized travel experience.
• Lead Follow-Up & Conversion: Maintain consistent and professional follow-ups with prospective clients, address their queries, manage negotiations and convert qualified leads into confirmed bookings.
• Coordinate with DMCs: Work closely with our Destination Management Companies (DMCs) and suppliers to obtain availability, itineraries, hotel options, experiences, transportation and competitive quotations.
• Quotation Management: Request and evaluate quotations from DMCs based on the client’s requirements and ensure all relevant details are accurately captured.
• Proposal Preparation: Coordinate internally for customized itineraries and quotations and share them with clients in a clear, professional, and timely manner.
• Client Servicing: Maintain regular communication with clients, provide updates, handle revisions, and ensure a smooth experience throughout the sales process.
• Negotiation & Closing: Follow up strategically, negotiate where required, overcome client concerns, and drive enquiries toward confirmation.
• Operations Coordination: Once a booking is confirmed, coordinate with the operations team and DMCs to ensure a smooth handover and accurate execution of the itinerary.
• Maintain Lead Records: Keep client information, follow-ups, quotations, booking status, and lead progress updated in the company’s CRM or internal tracking system.
• Build Strong Partner Relationships: Develop effective working relationships with DMCs, hotels, and other travel partners to ensure efficient communication and service delivery.
• Upselling & Cross-Selling: Identify opportunities to enhance the client’s journey through premium hotels, unique experiences, upgrades, transfers and other relevant travel services.
• Ensure Service Excellence: Represent Privara Luxury Journeys professionally at every stage and maintain the high standards expected from a luxury travel company.

What We’re Looking For

• Excellent communication and interpersonal skills, especially over calls.
• Strong sales, follow-up, negotiation, and lead-conversion skills.
• Experience in luxury travel, leisure travel, DMC coordination, or travel sales is preferred.
• Ability to understand client needs and translate them into well-curated travel solutions.
• Strong organizational skills with the ability to manage multiple enquiries and follow-ups simultaneously.
• Good knowledge of destinations, hotels, experiences, and travel operations is an advantage.
• Proactive, detail-oriented, and comfortable working in a target-driven environment.
• Professional, confident and client-focused approach.
• Ability to coordinate effectively between clients, DMCs, suppliers, sales, and operations teams.

Benefits:

• Cell phone reimbursement
• Health insurance
• Internet reimbursement
• Paid sick time

Ability to commute/relocate:

• Gachibowli, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• Travel planning: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person

Perks and benefits

Sales incentives