Sales Manager

Triplrrr; West Bengal; On-site; INR 250,000 - 450,000; Full time

Benefits offered by this job

Attractive incentives with highearning

Weekly off

Company SIM card

Term Insurance

Structured training and guidance

14-day training period

Supportive work environment

Growth opportunities

Learning opportunities across multiple

Job summary

Triplrrr is seeking an energetic travel sales professional to handle inbound and outbound customer calls for domestic and international packages. You will understand customer needs, propose suitable options, and work to convert inquiries into bookings.

Ideal candidates have strong communication, sales drive, and the ability to follow up on multiple leads while maintaining high service standards. Training and incentives are offered to support growth.

Qualifications

• Excellent communication and interpersonal skills.
• Basic knowledge of travel and tourism industry required.
• Should be comfortable speaking with customers over the phone and handling regular follow-ups.

Responsibilities

• Handle inbound and outbound customer calls and enquiries related to travel packages.
• Make approximately 1520 customer calls per day and maintain regular follow-ups.
• Convert leads into bookings and achieve monthly sales targets.
• Maintain records of leads, interactions, and conversions.
• Coordinate with operations, hotels, transport partners, and vendors as needed.
• Stay updated with destinations, packages, and industry trends.

Skills

Communication skills

Sales skills

Customer handling

Phone etiquette

Tools

MS Office

Job description

• e inbound and outbound customer calls and enquiries related to domestic and international travel packages.


• Make approximately 1520 customer calls per day and maintain regular follow-ups.


• Understand customer requirements, travel preferences, budget, and expectations and suggest suitable travel packages.


• Convert assigned leads into confirmed bookings and achieve monthly sales targets.


• Maintain proper records and track all leads, follow-ups, customer interactions, and conversions.


• Build strong relationships with customers and provide professional assistance throughout the sales process.


• Handle customer queries, objections, negotiations, and provide appropriate solutions.


• Coordinate with the operations team, hotels, transport partners, and other vendors whenever required.


• Stay updated with destinations, hotels, travel products, packages, and industry trends.


• Identify opportunities for upselling and cross-selling travel products and services.


• Work closely with the team to achieve individual and overall company sales goals.


• Ensure a professional and positive customer experience from enquiry to booking.

Preferred Candidate Profile

• Candidates with experience in travel, tourism, hospitality, sales, or customer handling will be preferred.


• Basic knowledge of the travel and tourism industry along with Microsoft office knowledge is required.


• Excellent communication and interpersonal skills with a confident and professional personality.


• Should be comfortable speaking with customers over the phone and handling regular follow-ups.


• Strong sales and convincing skills with a customer-focused approach.


• Should be smart, mature, responsible, and professional in handling customers.


• Ability to understand the target market and identify customer requirements.


• Should be a fast learner and able to quickly understand new destinations, packages, products, and processes.


• Strong follow-up skills and ability to manage multiple leads simultaneously.


• Should be a good team player with a positive attitude and willingness to collaborate.


• Target-oriented and motivated to achieve sales and revenue goals.


• Freshers with excellent communication skills and a strong interest in the travel industry may also be considered.

Perks & Benefits

• Attractive incentives with high earning potential


• Weekly off


• Company SIM card


• Term Insurance


• Structured training and guidance


• 14-day training period to understand company processes, products, destinations, and sales techniques


• Supportive and professional work environment


• Opportunity to grow within the travel and tourism industry


• Learning opportunities across multiple domestic and international destinations


• Performance-based growth opportunities

Ideal Candidate

We are looking for an energetic, confident, and target-oriented professional who enjoys interacting with people and has a genuine interest in travel. The ideal candidate should be comfortable with calling, follow-ups, customer handling, and sales, while also being willing to learn and grow with the organization.

Perks and benefits

Festive Bonus