Travel Consultant

Airdash Travels And Events; India; On-site; INR 300,000 - 520,000; Full time

Benefits offered by this job

Performance-based incentives

Commission on successful sales

Career growth opportunities

Job summary

Airdash Travels And Events in India is seeking a Customer-focused Travel Consultant Sales to join our growing team. You will handle enquiries from initial contact through to confirmed bookings, while delivering excellent service and building long-term relationships.

You will craft customised itineraries, sell domestic and international packages, coordinate with suppliers, and upsell add-ons. A confident communicator with strong sales skills will thrive in a fast-paced, target-driven environment.

Qualifications

• Experience in travel sales or travel consultancy is preferred.
• Excellent verbal and written communication skills.
• Confident speaking with clients over calls and messages.
• Strong sales and negotiation abilities.
• Ability to understand customer needs and recommend suitable travel options.
• Passion for travel and knowledge of popular destinations.
• Good organisational and follow-up skills.
• Ability to work in a fast-paced, target-driven environment.
• Proactive, extroverted and enthusiastic personality.
• Basic knowledge of flights, hotels, visas and holiday packages is a plus.

Responsibilities

• Handle travel enquiries through calls, WhatsApp, emails, and other platforms.
• Understand client requirements, preferences, budget, and travel expectations.
• Prepare and present customised travel itineraries and holiday packages.
• Sell domestic and international holiday packages, hotels, flights, and other travel services.
• Follow up with potential clients and convert enquiries into confirmed bookings.
• Build strong relationships with clients and provide excellent customer service.
• Coordinate with the operations team and suppliers to ensure smooth bookings.
• Upsell relevant travel services such as hotels, sightseeing, transfers, visas, insurance, and upgrades.
• Maintain proper records of enquiries, follow-ups, and confirmed bookings.
• Achieve individual and team sales targets.
• Stay updated with popular destinations, travel trends, hotel options, and tourism products.
• Handle client queries and provide suitable solutions in a professional and timely manner.

Skills

Travel sales

Communication

Negotiation

Need assessment

Fast-paced

Extroverted

Follow-up

Tools

CRM software

Job description

Role & responsibilities

About the Role

We are looking for an enthusiastic, confident, and customer-focused Travel Consultant Sales to join our growing team. The ideal candidate should have strong communication and sales skills, a passion for travel, and the ability to understand customer requirements and convert travel enquiries into successful bookings.

This role involves handling clients from the initial enquiry stage through to confirming their travel arrangements while providing excellent service and building long-term customer relationships.

Key Responsibilities

• Handle travel enquiries through calls, WhatsApp, emails, and other platforms.
• Understand client requirements, preferences, budget, and travel expectations.
• Prepare and present customised travel itineraries and holiday packages.
• Sell domestic and international holiday packages, hotels, flights, and other travel services.
• Follow up with potential clients and convert enquiries into confirmed bookings.
• Build strong relationships with clients and provide excellent customer service.
• Coordinate with the operations team and suppliers to ensure smooth bookings.
• Upsell relevant travel services such as hotels, sightseeing, transfers, visas, insurance, and upgrades.
• Maintain proper records of enquiries, follow-ups, and confirmed bookings.
• Achieve individual and team sales targets.
• Stay updated with popular destinations, travel trends, hotel options, and tourism products.
• Handle client queries and provide suitable solutions in a professional and timely manner.

Candidate Requirements

• Previous experience in travel sales, holiday package sales, or a travel consultancy is preferred.
• Excellent verbal and written communication skills.
• Confident and comfortable speaking with clients over calls and messages.
• Strong sales and negotiation skills.
• Ability to understand customer needs and recommend suitable travel options.
• Passion for travel and knowledge of popular domestic and international destinations.
• Good organisational and follow-up skills.
• Ability to work in a fast-paced and target-oriented environment.
• Proactive, extroverted, and enthusiastic personality.
• Basic knowledge of flights, hotels, visas, and holiday packages will be an advantage.

What We Are Looking For

We are looking for someone who is not just interested in answering travel enquiries but is passionate about building relationships, closing sales, and growing with the company. The ideal candidate should be ambitious, open to learning, and willing to take ownership of their work.

Perks and benefits

In addition to a fixed salary, the selected candidate will be eligible for performance-based incentives and commission on successful sales, providing an opportunity to increase their earnings based on performance. As the company expands, there will be opportunities to take on greater responsibilities, handle key clients, and grow into a senior or managerial role while potentially building and managing a sales team.